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Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will...Published on Sep 25, 2023Updated on Aug 28, 202513Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on Oct 8, 2025103How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026323How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Apr 17, 2026204What is sub-account?
If you've created your sub-accounts, and would like to know more about how to transfer/deposit with your sub-accounts, you are welcome to visit here.Published on Aug 22, 2023Updated on May 22, 20261,854How do I add a custom remote procedure call (RPC) to the OKX Wallet?
Select Add network Enter the network details, as below: Network name: name the network (for example, "My Testnet"). New RPC URL: the custom RPC endpoint (must be a valid HTTPS address). Chain ID: unique identifier for the network (for example, 137 for Polygon). Currency symbol (optional): like ETH, BNB, and more. Blockchain explorer URL (optional): for viewing transactions (for example, https://polygonscan.com). Select Save or Add.Published on May 7, 2025Updated on Feb 24, 202624Building RFQs
Should your RFQ contain instruments that are not those that a selected counterparty is willing to quote, their name will be removed from your selection. If you are having trouble finding a counterparty for a multi-leg RFQ, you may consider splitting your trade into more than one request.Why can't I view Crypto commodity? We're currently optimizing the list and expect to complete the update by mid-next month. In the meantime, you can search directly for the crypto you'd like to trade.Published on Jun 30, 2022Updated on Apr 30, 202630How can I do derivatives trading with the Jupyter Notebook?
As mentioned in our last tutorial, in unified account, there are four account modes as we mentioned in the last tutorial: Spot mode, Spot and futures mode, Multi-currency margin mode, Portfolio margin mode. Note that only the last three margin modes, namely, spot and futures, multi-currency margin and portfolio margin, are eligible for derivatives trading.Published on Sep 28, 2023Updated on May 7, 2026201How do I deposit USD with international wire transfer as a UAE user?
If you'd like to deposit AED, please refer to this guide: How do I deposit AED with bank transfer? Make sure in your deposit transfer, the beneficiary name is "OKX MIDDLE EAST FINTECH FZE", before selecting I sent a transfer option.Published on May 8, 2025Updated on Apr 9, 20266How do I submit my proof of address (POA)?
Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on Feb 23, 20264How do I transfer/deposit crypto with my sub-accounts?
Find the standard sub-account that you would like to enable for deposits, select Action, and toggle Deposit on. Once the deposit function is enabled, you can switch to the standard sub-accounts to make deposits as usual. If you would like to know more about how to make a deposit on our platform, you can view the information here. After switching to your standard sub-account, you can go to Assets > My Assets > Overview > Deposit on the web to obtain your sub-account's deposit information.Published on Jan 14, 2025Updated on Apr 3, 2026How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on Apr 28, 2026859Demo trading
The most likely reason you wouldn't have received a quote on demo trading is because the counterparty(ies) you've selected isn't checking or responding. To ensure the demo environment provides a valuable learning experience, OKX has created a pricing bot named WAGMI who will automatically respond to any RFQs sent in demo trading.Published on Jun 29, 2022Updated on Dec 3, 20251,760Address type upgrade FAQ
If you'd like to reduce the risk of sending to the wrong address, choose a more specific scope. What do the "Network tag" and "Token tag" on an address mean? These tags show the applicable scope of a saved address. The network tag displays which network(s) the address covers — for example, All EVM networks or a specific network name. The token tag only appears when the address was saved for a single token (e.g., USDT).Published on Aug 26, 2025Updated on May 22, 2026859How do I manage my wallet? (app)
Note: the watch-only wallet can't perform on-chain operations with only wallet address or domain name, such as transfers. You will need to either import the seed phrase/private key in the wallet or with cold wallet authorization to complete such actions.How do I discover decentralized applications (DApps)? Simply go to the search bar and search for the DApp name. Select the DApp that you want to access, and select Go to {DApps name} which directs you to the DApp homepage.Published on Aug 22, 2023Updated on May 9, 20262,039