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Address type upgrade FAQ
Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network. Token scope: When you select a single EVM or non-EVM network, you can further choose "All tokens" (withdraw any token on that network) or "Selected token" (restrict withdrawals to a specific token only).Published on Aug 26, 2025Updated on Jun 5, 2026859How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Jun 2, 202630How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 special character Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Jun 5, 202619,724What's a private key/seed phrase?
A seed phrase can derive all private keys — but no private key can reverse back to the seed phrase.Seed phrase vs private key Seed phrase Private key Format 12, 18, or 24 English words in a specific order A 64-character hexadecimal string Controls The entire wallet: all chains, all addresses A single address on the corresponding chain Restores All accounts in the wallet Only the assets on the address linked to that private key Use case Switching devices, restoring the entire wallet Importing a specificPublished on Aug 24, 2023Updated on May 29, 20262,961EVM Inscription Tool FAQ
This protocol essentially involves adding memo information, in hexadecimal characters, within transactions completed on the blockchain. As a result, the information you recorded can't be changed and is protected by the Ethereum network's security features.2. How do I use EVM Inscriptions?Published on Dec 15, 2023Updated on May 29, 202624How do I inscribe BRC-20 tokens?
Select Mint and insert the 4-character ticker in the Ticker field 5. Insert the amount that you want to mint in the Amount field and select your preferred mint frequency in the Number of mints field 6. Insert your receiving address in the Recipient address field and select Next Fill in all the necessary information to complete your mint order 7. A minting summary will be displayed and select Confirm to complete your order. Review the order summary before completing your order 8.Published on Dec 20, 2023Updated on May 29, 2026155How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
The backup password must be at least 6 characters long and doesn't have any special format requirements. Please note that this password is different from your wallet password. Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery.Published on Jan 12, 2023Updated on May 29, 20269,733How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on May 29, 202634OKX Brazil Affiliates New User Campaign
When a user affiliated with you trades on OKX, you are eligible for a reward: Tier 1: for every user that completes a single trade in the bracket amount of 1.500 BRL to 1.999 BRL, you'll be rewarded with 25 BRL in USDT. Tier 2: for every user that completes a single trade in the bracket amount of 2.000 BRL to 2.499 BRL, you will be rewarded with 50 BRL in USDT.Published on May 11, 2024Updated on May 29, 20261How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Published on Jun 12, 2024Updated on May 29, 20261,350How do I use my Smart Account?
Select Confirm to complete the action One-Click Swap on DEX With an AA Smart Account, you can achieve a one-click swap on OKX DEX, combining authorization and swap into a single transaction. This greatly simplifies the on-chain interaction experience for swaps. Listing multiple NFT collections with One-Click With an AA Smart Account, you can list multiple NFT collections with just a single click.Published on Aug 30, 2023Updated on Nov 17, 202512,999What are the advantages of using cross margin and isolated margin?
If an extreme market conditions occurs and a single crypto position incurs significant losses, it will not affect any other crypto in your account or impact other positions.Published on Mar 20, 2023Updated on May 29, 202643How to deposit into liquidity pools on Web3 Earn
Zap supports: Single-token mode: automatically swaps into required tokens and adds liquidity Multi-token mode: automatically rebalances token ratios before adding liquidityPublished on Jun 14, 2023Updated on May 29, 202654How do I verify OKX's ownership and balance of the wallet address?
address is displayed based on the returned result The balance of a single address is displayed based on the returned result 3.Published on Sep 26, 2023Updated on May 29, 20261,004How do I use Merchant Coupon Code?
No, each coupon is for single-use only.2. Where can I check the coupon's validity? Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No. Once a coupon expires, it cannot be reissued or extended. Enjoy your reward and happy redeeming!Published on May 19, 2025Updated on May 29, 202621