All
FAQ
Announcements
Product documents
How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on Mar 24, 202621How to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time.Published on Sep 5, 2023Updated on Feb 9, 20262,413TradingView Subscription Codes – Terms and Conditions
Code Security: OKX is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.Published on Jul 23, 2025Updated on Nov 17, 2025TradingView Subscription Codes – Terms and Conditions
Code Security: OKX SG is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX SG member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.Published on Jul 23, 2025Updated on Nov 17, 2025TradingView Subscription Codes – Terms and Conditions
Code Security: OKX is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.Published on Jul 23, 2025Updated on Sep 9, 20256I haven't received the verification code
If you can't log in, switch to other alternatives, see the steps below to know how it's done. Note: security codes can be delivered via SMS and voice messages for OTP verification. Users in selected countries or regions can receive security codes through internet-based messaging services, please refer to the verification methods displayed on your page.How can I troubleshoot when I don't receive the SMS code?Published on Aug 16, 2023Updated on May 22, 202633,138I haven't received the SMS code
If you can't log in, switch to other alternatives, see the steps below to know how it's done.On the app Select Didn't receive anything?Published on Aug 16, 2023Updated on Feb 9, 202627How to transfer crypto from Coinbase to OKX?
Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase. Always double check if the address is copied correctly. Input the amount that you want to transfer from Coinbase to OKX.Published on Jun 19, 2025Updated on Jun 26, 20257How do I raise a dispute when using P2P trading?
If you encounter a malicious complaint from a buyer, such as your Alipay account being reported, you can save a screenshot of the complaint or prepare the relevant order number and submit an appeal to seek assistance from customer support: Select the order you want to follow up with Select Need Help?Published on Aug 22, 2023Updated on May 6, 20263,586What's Jumpstart and how do I earn from it?
Log in to the app or web; and On the app: select Explore on the main menu On the web: select Grow on the main menu Jumpstart is available as one of the options that's up for selection Once in, select Jumpstart from the options available on the menu If you're not part of the community yet, select the Apply to join option and fill up the necessary details to join in.Published on Jul 17, 2024Updated on Nov 28, 202538How can I protect myself from scammers?
Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on Aug 21, 2023Updated on Mar 3, 202612,225How to share the P2P trading ads?
Share your ads by selecting the Share icon You'll see QR code being displayed along with the details of your ad. Select Save QR code to save it to your computer and start sharing it with your audience right away. Save the QR Code and share it to proceed with trading You can also share the ad by copying the link and sharing it with your audience. Note: Offline ads can be saved and shared too. However, users will not be able to place an order.Published on Sep 1, 2023Updated on Nov 17, 202582How do I manually swap assets from Synapse?
Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet once you're on the Swap page Select the chain and the desired token for swapping from the received token before proceeding Fill up the details according to your preference Once the swap is completed, you'll receive the final desired token in your walletPublished on Oct 24, 2024Updated on Feb 9, 202611How can you protect yourself from a phishing attack?
Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.Published on Aug 17, 2023Updated on Apr 17, 20263,750DEX Referral FAQ
They’ll be prompted to bind it when they start trading Method 3: Guide others to bind manually Direct others to the Referral dashboard, connect their wallet, click Enter Referral Code, and enter your codeHow do I bind a referral code to save on trading fees?Published on Dec 31, 2025Updated on May 13, 20264