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What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on May 29, 202612What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 2026236What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 20262What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 202679What onboarding information is required for a family office?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the family office, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 202670How do I post ads in the OKX P2P marketplace?
If you edit the ad, the changes will be effective instantly as well. You can find the Delete button in the same interfacePublished on Sep 5, 2023Updated on May 29, 2026658How do I change my login password?
hours on any new device after you change your login password.Troubleshooting common password reset issues If you see any of the issues below, try the related solution.Operation limit reached This means the password reset was attempted too many times, you can wait for a while and try again later.Didn’t receive the SMS verification code Please check your mobile signal.Published on Aug 22, 2023Updated on Jun 5, 202619,724Disabling cloud sync on your authenticator app
The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on May 12, 2023Updated on May 29, 20264,893What onboarding information is required for the government-owned enterprise?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the government-owned enterprise, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 202664What onboarding information is required for a fund?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the fund, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026125What onboarding information is required for a privately owned company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026286How do I access cryptocurrency derivative products in Australia?
Wholesale clients are considered to possess a level of financial understanding, experience and resources that means certain consumer protections are not required. Retail clients receive additional protections including mandatory disclosure documents (PDS, FSG), negative balance protection, leverage limits, margin close-out protection and access to external dispute resolution through AFCA.Published on Mar 20, 2024Updated on May 29, 202620What's the difference between a fixed term and a flexible term in Earn?
This means both your earnings and your deposit move out of Earn and back to your account.Published on Aug 10, 2023Updated on May 29, 202691What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on May 29, 2026276Lead trader: why is the total order in the Lead Trade and Open position tabs different?
What does it mean when the Open Position and Lead tabs show numbers in parentheses? When you see numbers in parentheses next to the Open Position and Lead tabs, it indicates the number of active positions or orders. For example, (1) means one active position or order.2. How does the number of lead trading orders change? If you place 2 lead trading orders on the same token contract, the number in parentheses on the Lead tab changes to indicate the number of lead trading orders running.Published on May 13, 2024Updated on May 29, 202632