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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on May 29, 20264How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market...Published on Jan 5, 2024Updated on May 29, 202610Index components weightage adjustment FAQ
For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4. How can I know the latest component weight? To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5.Published on Dec 14, 2023Updated on May 29, 202613What's Index Smart Portfolio trading bot and how do I use it?
What's the Index Smart Portfolio bot? The Index Smart Portfolio bot is designed to provide users with a simplified, automated, and dynamic way to invest in index-themed portfolios. Unlike traditional one-time index purchases, our bot continuously rebalances assets to reflect market trends — helping users invest in index-based portfolios with just a few clicks. Crypto markets can be highly volatile, which can make it challenging to maintain a well-balanced portfolio.Published on Mar 7, 2025Updated on May 29, 20264TradFi/Stock Perpetuals FAQ
Instead, they're priced against an index generated from the weighted average of market prices for that stock. You can view the specific index components and price sources in real time under Index Components on each contract's trading page, ensuring full price transparency. For reference, refer to this link This article is for general informational purposes only. The products and services mentioned may not be available in your region.Published on Apr 1, 2026Updated on Jun 2, 20268Event Contracts FAQ
Element Details Underlying Index specified by the contract (e.g., BTC/USDT Index Price) Trading Currency USDT Contract Direction Up (the event will occur) / Down (the event will not occur) Share Face Value 1 USDT / share Quote Unit USDT price per share Tick Size 0.01 USDT Price Range 0.01 USDT – 0.99 USDT Trading Hours 24/7 Margin Mode Full Margin,No liquidation Settlement Data Source Index specified by the contract (e.g., BTC/USDT Index Price) VIP Fee Differentiation Currently a unified fee ratePublished on Apr 16, 2026Updated on Jun 2, 2026How do I submit my proof of address (POA)?
Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on May 29, 20264How do I verify an individual account?
Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5.Published on Sep 25, 2023Updated on May 29, 202631,431How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on May 29, 2026862What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 202672Outcomes FAQ
Outcomes provides a full OpenAPI for market makers and advanced users, supporting batch order placement and other operations.SettlementWhen will my returns be credited after settlement? Upon settlement completion, profits and losses are settled in point form to your Outcomes balance, and positions are closed simultaneously. Sports events are typically settled within 3–4 hours after the match concludes; non-sports events are usually settled within 48 hours of the event occurring or expiring.Published on May 20, 2026Updated on Jun 5, 2026313How do I list my collection on OKX Marketplace?
If you cannot find the collection or NFT you have deployed, you can fill out this form. We'll assess and add your collection once it's been approved.Published on Jun 7, 2024Updated on May 29, 202656A beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on Sep 25, 2023Updated on May 29, 20266,481Why did my identity verification fail?
Submit the following documents: Your disability certificate Photos of the front and back of your ID card Photos of the front and back of the immediate family member’s ID card Photos of the personal information page of both your and your immediate family member’s household registration Go to OKX help center and submit a feedback form for the required materials as instructed. During video verification, please prepare the original documents in advance.Published on Sep 5, 2023Updated on May 29, 202611,581