All
FAQ
Announcements
Product documents
What types of partnerships does OKX have?
What is OKX Market Forced Royalty Contract? OKX Forced Royalty tool offers a comprehensive service process for your collection. This ensures that users can consistently achieve 100% royalty collection whenever they trade in the secondary market. To achieve this, you need to allow the collection to exclusively conduct mandatory transactions on the OKX market.2. What are the supported chains? Currently, we support ETH, Polygon, Arbitrum, and BNB Chain.Published on 18 June 2024Updated on 29 May 2026130What does OKX NFT Marketplace offer but other platforms don't?
This commitment ensures that users are equipped with the most up-to-date information, empowering them to make informed decisions in a rapidly evolving market.NFTFi and beyond While NFT lending may not be a current feature offered by OKX, the platform compensates with advanced NFT functionalities that cover a broad spectrum of primary and secondary market activities.Published on 27 Dec 2023Updated on 29 May 202624OKX Australia: what can I use in Australia?
How can I access derivatives and margin related products? Once your account has been verified, you'll have to demonstrate that you meet the definition of a wholesale client as set out in the Corporations Act 2001 (Cth). What are the supported products I can access as an OKX Australia customer?Published on 21 Feb 2024Updated on 17 Nov 202553What can I do with Discover in the OKX wallet?
What truly sets it apart is the Discover feature, a powerful gateway that aggregates a wide variety of decentralized applications (DApps) and Web3 social media content. This feature allows users to effortlessly navigate and experience the limitless potential of the Web3 ecosystem.Discover popular DApps with one click Access top DApps easily through the Web3 Wallet > Discover section in the OKX App, users can effortlessly explore and access trending DApps.Published on 24 Feb 2023Updated on 29 May 20266,445What can I do if I trigger P2P risk control?
What should I do if I trigger the platform's risk control? You can submit a self-service appeal in the app by following these steps. This is the fastest and most effective way to process your appeal. You can go to your OKX app homepage > P2P trading, select the Appeal in the pop-up window at the bottom of the page. Please complete the facial recognition verification as prompted and submit all required materials.Published on 13 Sept 2023Updated on 2 June 20261,836What can I do if my device is running in an unsafe environment?
This means the way you currently use OKX may lead to information leakage, potentially resulting in the theft or transfer of your OKX assets by Trojan viruses or hackers. Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users.Published on 19 Jan 2023Updated on 29 May 2026301Does OKX Marketplace charge fees?
It's important to note that zero fees do not equate to zero quality; our platform is equipped with the latest features and a robust security infrastructure to ensure a seamless and secure NFT trading experience.How can I take advantage of it? Taking advantage of OKX Marketplace's zero-listing fees is simple: Sign up: If you're not already a member, create an account on OKX Marketplace. Upload your NFTs: Upload your digital assets, ensuring that they meet our guidelines and standards.Published on 14 Oct 2023Updated on 29 May 202622What can help prevent P2P crypto scams and protect my assets?
In most instances, scammers will use strong language to pressure you into giving up your crypto assets. These scammers can also easily manipulate data, including receipts, photos, or screenshots. How to prevent fake receipt scams: Always double-check your payment account to confirm you received the appropriate amount before releasing any crypto assets. Don't be pressured to release your crypto holdings immediately.Published on 2 Sept 2023Updated on 29 May 20261,466How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on 17 Oct 2024Updated on 1 Jan 2026454How does insufficient permissions for TRON wallet addresses work?
Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or active permissions. If your address doesn't have permission, kindly update the owner permissions to regain full access to the wallet. The outcome of the TRON wallet address search To learn more about other Risk Fraud topics, visit here.Published on 20 Aug 2024Updated on 29 May 2026230How does the V3 liquidity pools work on OKX DeFi?
An LP can still exit the pool at any time; however, the rewards work slightly differently. There are pool fee tiers, which range from 0.05% to 1%, and determine the rewards paid to the LPs for adding liquidity. However, if the price moves outside the range at which the LP specified, they'll stop earning rewards. This means that the v3 model requires more of an actively managed approach from LPs who are dealing with volatile tokens.Published on 14 May 2024Updated on 29 May 202626How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 6 Apr 20267,046Passkey FAQ
To continue, tap Use another device and scan the QR code with the device where your passkey was originally set up.5. Does Android support fingerprint login for passkey? Yes. When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6. What if I receive a message saying passkeys aren't supported in my region?Published on 19 Mar 2025Updated on 4 June 2026136What's a dusting attack?
One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection. Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin.Published on 4 Oct 2024Updated on 29 May 202614How does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on 13 Mar 2024Updated on 29 May 20266