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What should I do if my withdrawal isn't successful?
When you initiate a withdrawal on our platform and it doesn't arrive, it may be due to various reasons, such as the withdrawal being in progress, the withdrawal being canceled, or the funds being sent to the wrong address. The specific situations are as follows: Awaiting Withdrawal When you request a withdrawal on the platform, it goes through four stages: Withdrawal Request > Pending >...Published on 17 Oct 2024Updated on 29 May 2026271How do I create a successful copy trade order?
Insert the amount per order and the maximum total amount that you would like to follow You can also configure advanced settings to ensure a successful order. They are categorized into four sections: Contract settings: customize your contract type, margin mode and leverage Select either Same as trader to follow the lead trader's contract or Custom to select preferred contracts from the available list in the Selected contracts field.Published on 2 Aug 2023Updated on 5 June 2026354How do I unlock my deposit when the Travel Rule additional verification is required?
Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)Published on 29 Apr 2024Updated on 29 May 2026206How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 29 May 2026Satoshi test FAQ
What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal? Once your address is verified via the Satoshi test, it remains verified for a period of six months.Published on 28 May 2024Updated on 29 May 202643How do I use Trading bonus?
After successful activation, the funds of the activated trading bonus voucher will be automatically transferred to your trading account. On the app: enter Assets > Trading account > History On the web: select My Assets > Order Center > Trading account historyHow do I view its balance? If you have multiple Trading bonus vouchers, after successful activation, the balance of trading bonus will show the current cumulative total, for example, total activated trading bonus - consumed trading bonus.Published on 8 Mar 2024Updated on 29 May 20261,243What do I need to do when I change my country of residence?
Upon successful identity verification, your country/region of residence will be updated to your new one.Published on 10 Apr 2025Updated on 4 June 2026646What types of partnerships does OKX have?
Drops enables users to discover and engage with top-tier NFT collectible offerings, ensuring the successful launch of NFT collections.2. What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches.Published on 18 June 2024Updated on 29 May 2026130How do I manually redeem my funds in Arbitrum?
Select Connect to connect your wallet Note: ensure that you've switched the network of your wallet to ARB network Connect your wallet with ARB network Once you have connected your wallet, select Redeem to manually redeem your funds Select redeem to redeem your fund You can check the status of the redemption in the statement generated A successful message will be displayed after you have redeemed your fundsPublished on 11 Sept 2024Updated on 29 May 202650Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on 8 Aug 2024Updated on 29 May 202658How to withdraw, trade and stake WLD tokens on OKX wallet?
Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet? Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking.Published on 28 July 2023Updated on 29 May 2026103How do I manage my BTC collection on OKX Marketplace?
Upon successful verification, your collection will feature a verification badge, assuring buyers. For further details on verifying your collection, you can always refer to this article to find out more about verifying your collection.3. Modifying information of your collection Updating your BTC collection information listed manually on OKX Marketplace is straightforward. Log in to your account, locate your listed collection, make the changes, and save.Published on 7 June 2024Updated on 29 May 2026836How do I set up TP/SL with the Order line?
Managing risk and securing profits are crucial aspects of successful trading. Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades.Published on 21 June 2024Updated on 29 May 2026175How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on 30 Apr 2024Updated on 29 May 2026261How do I download a P2P order receipt?
Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 29 May 202679