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Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom (specifically regarding our derivatives-related Services for retail users), Bangladesh, Bolivia, Donetsk, Luhansk and Malta. This activity does not constitute and shall not be considered to be investment advice or a recommendation to deal in any product or investment. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on 24 Oct 2023Updated on 9 Feb 202637Passkey FAQ
To use your passkey, make sure you're signed in with the same Apple ID you used to create it. This feature is available only on iOS 18 or above. If your device doesn't support passkeys, update your app to the latest app version. You'll then see an option in your Security Settings to delete the passkey manually if needed.9. What if I see a pop-up notification saying passkeys aren't supported in my region when logging in? You can proceed by logging in with your password as usual.10.Published on 19 Mar 2025Updated on 26 May 2026129Travel Rule FAQ
You will need to complete the withdrawal again, ensuring that all recipient details are accurate.If you're making a withdrawal to a private wallet:1. Under the Travel Rule, why do I need to verify the ownership of a private wallet? As part of our efforts to align with both local and global requirements, you're required to verify your personal (non-custodial) wallet addresses if you're in the regulated regions. This helps provide a safe and accountable platform for all.2.Published on 20 July 2023Updated on 5 Feb 2026808How do I update my Ordinals collection information?
The only difference is you're required to select Yes in the Claim collection field and fill in the collection link that is listed in our marketplace. Select Yes and insert the collection link to claim your collectionPublished on 7 June 2024Updated on 8 May 202632How do I fix errors when submitting my institutional verification?
Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections.Published on 10 Oct 2024Updated on 8 Oct 202560Copy traders: How do I choose a lead trader?
On the App: On the app, tap Trade twice, then select Bots & Copy Select your Profile Picture Select Following and once you're on the page, then all of the Lead Traders who you're following will be shown Select the Profile Picture of the Lead Traders to check the overview of their trades On the Web: Select Trade > Bots & Copy > Profile Select Following and once you're on the page, then all of the Lead Traders who you're following will be shown Select the Profile Picture of the Lead Traders to checkPublished on 22 Dec 2022Updated on 26 May 2026261How do I migrate my email address or phone number to another account? (web)
You're not allowed to withdraw your assets after the account is closed. Account migration can't be completed if the account being closed is linked to both a phone number and email address. Each user can only have one verified account.Published on 22 Aug 2023Updated on 15 May 2026393Affiliate activity portal - join page enhancement
You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote? Simply check the checkbox on the other activity that you're trying to display on the Join page. Make sure to select "Confirm" after being prompted that you would like to proceed to promote this activity.Published on 8 June 2023Updated on 25 Mar 2026221How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process. For example, if you're a financial institution dealing with transactions such as deposits, loans, investments, trading, and currency exchange.Published on 12 Dec 2024Updated on 15 Oct 202580How do I make a deposit? (web)
You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on 13 Aug 2023Updated on 15 May 20267,937How do I buy crypto with a third-party channel in Australia?
Select your preferred third-party channel in the Payment method to purchase crypto and select Next If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on 25 Oct 2024Updated on 17 Nov 20252How do I migrate my email address or phone number to another account? (app)
You're not allowed to withdraw your assets after the account is closed.Published on 22 Aug 2023Updated on 17 Apr 2026594How do I unlock my deposit when the Travel Rule additional verification is required?
Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)Published on 29 Apr 2024Updated on 17 Apr 2026204How do I select the correct network for my crypto withdrawals and deposits?
Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".Published on 22 Aug 2023Updated on 6 May 202621,523How do I register an account on OKX?
Whether you're a beginner taking your first steps into trading or an experienced trader willing to experiment with sophisticated strategies, our demo mode allows you to trade with test assets. Hover over the trade menu and select Demo trading to access the demo trading environment. Learn more on how you can use demo trading here.General eligibility for registration Before you begin registration, please be aware: Our services are offered by different entities across global jurisdictions.Published on 23 May 2024Updated on 27 Apr 202627,834