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What are Source of Funds (SoF) and Source of Wealth (SoW)?
Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History Provide screenshots or exported files of borrowed/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winningsPublished on Dec 24, 2024Updated on May 26, 2026837OneFootball Credits Trade and Earn
Terms & Conditions The "OneFootball Credits Trade and Earn" promotion starts on April 9 at 10:00 (UTC) and ends on April 20 at 10:00 (UTC) ("Campaign Period"). This promotion is open to fully KYC-verified OKX users in non-restricted jurisdictions (see Clause 6 of platform rules for restricted areas).Published on Apr 9, 2026Updated on Apr 9, 202628How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026188Does OKX Marketplace charge fees?
Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on Sep 12, 202522Outcomes FAQ
Due to regulatory requirements, Outcomes is unavailable in certain countries and regions, including but not limited to: the United Kingdom, Singapore, Japan, Canada, Hong Kong, Iceland, and the U.S. states of Florida and Rhode Island. Please refer to platform announcements for the full restricted list. If you are in an unsupported region, you will be unable to see the Outcomes entry point or conduct trades.Why can't I see the Outcomes entry point?Published on May 20, 2026Updated on May 25, 20261Why hasn't my deposit been credited?
Otherwise, you'll need to contact the receiving platform's customer support to request recovery.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit.Published on Sep 1, 2023Updated on May 22, 202614,010How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026442What types of partnerships does OKX have?
OKX Drops Partnership1. What is OKX Drops OKX Drops is our exclusive NFT initial offering platform, featuring handpicked projects from builders, artists, creators, and celebrities. Drops enables users to discover and engage with top-tier NFT collectible offerings, ensuring the successful launch of NFT collections.2. What are the different types of Drops? We support several activity types to...Published on Jun 18, 2024Updated on Feb 9, 2026129How does insufficient permissions for TRON wallet addresses work?
User permissions for the TRON wallet address are assigned to specific wallet addresses. You'll need permission from the wallet address to make transactions. We aren't able to change permission settings. Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or...Published on Aug 20, 2024Updated on May 19, 2026226How does the V3 liquidity pools work on OKX DeFi?
How does market making work? Market making in DeFi involves providing liquidity to decentralized exchanges (DEXs), such as adding assets like ETH or SOL to pools. In return, you earn a share of the trading fees, contributing directly to the efficiency of the crypto ecosystem. By ensuring there are sufficient assets for trading, market makers help stabilize price fluctuations. Additionally, impermanent loss is a key concept to consider.Published on May 14, 2024Updated on Sep 12, 202525How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,041Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on Oct 17, 2024Updated on Feb 12, 20261,966How does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on Mar 13, 2024Updated on Sep 10, 20256What does OKX NFT Marketplace offer but other platforms don't?
In the dynamic landscape of cryptocurrency trading platforms, OKX stands as a trailblazer, continuously pushing the boundaries of innovation to provide users with an unparalleled trading experience that surpasses industry standards. Let's delve deeper into the multifaceted features that distinguish OKX from its counterparts across various crucial functions.Order execution mastery OKX's commitment...Published on Dec 27, 2023Updated on Sep 12, 202524Gas fees FAQ
Additionally, external gas tracking tools like Etherscan provide real-time fee insights for Ethereum and other networks.How does OKX help optimize gas fees? Our Web3 Wallet is designed to provide transparent gas fee recommendations tailored to your selected blockchain. By offering real-time network insights and flexible gas settings, we aim to give users greater control over their transactions. For other details on the Web3 Wallet, visit here to learn more.Published on Feb 17, 2025Updated on Feb 27, 2026274