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How do I download my account statements?
Select Download to download the statementI want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select download to download the statementI want to download account statements from a specific date To download your statements from a specificPublished on Nov 6, 2024Updated on Jun 5, 20262How do I download my BR Tax return?
A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “CópiaPublished on Nov 19, 2025Updated on May 29, 202614World Cup VIP Exclusive Gift Set FAQ
As long as the name and address are accurate, delivery will proceed normally.Can I use an overseas delivery address? Delivery may not be available in all countries or regions. To confirm whether your location is within our delivery coverage, please contact customer support.Which logistics provider will handle my delivery? The most suitable provider will be automatically assigned based on your region. Selecting a specific courier is not supported.Published on Dec 19, 2025Updated on Jun 4, 2026321How do I check if an email is officially from OKX via EML file?
By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on Nov 24, 2025Updated on May 29, 202618Disclaimer for machine translation
Many pages on this website, including but not limited to our terms of service, product descriptions, and FAQs, have been translated using machine translation. We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version.Published on Aug 29, 2023Updated on May 29, 2026103How do I protect my account from Trojan horse takeovers?
Phishing Emails and Attachments Emails disguised as bills, delivery notices, or company updates may contain dangerous links or attachments designed to deploy malware. Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device.Published on May 30, 2025Updated on May 29, 202614How do I submit my proof of address (POA)?
In accordance with the latest laws and regulatory requirements, we may require you to provide Proof of Address to verify that you are not residing in a jurisdiction where our services are restricted. For more details about restricted regions, please refer to the platform’s Terms of Service.Published on Sep 5, 2023Updated on May 29, 2026863OKX House FAQ
Use this number on the delivery partners' website to check your delivery status.9. What shipping options are available for OKX House orders? We work with our delivery partners to provide the shipping service. Delivery times and fees depend on your location and the option selected at checkout.10. Can I change or cancel my OKX House order after it's been placed? Unfortunately, orders cannot be modified or canceled once placed.11. What's the return policy for OKX House orders?Published on Nov 29, 2024Updated on May 29, 202621How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Jun 2, 202654How to report BTC and cryptocurrencies on your income tax return?
To find the data:On the web Go to Assets > Order Center Here, you can find your Trading History and Account Statement Both tools allow you to select a viewing period Select Download to download the dataOn the app Select Portfolio Click on Transactions (icon in the upper right corner) Click on Download (upper right corner) Click on Period and select the date range Download your transaction historyIncome Report Starting from the 2024 calendar year, OKX has begun providing an Income Report for its usersPublished on Feb 28, 2025Updated on May 29, 2026126How do I link an authenticator app?
For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?Published on Aug 29, 2023Updated on May 29, 202616,475How do I navigate to and customize notification settings?
This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on Oct 8, 2025Updated on May 29, 202618Community Feedback Program Terms & Conditions
Valid feedback types include: Untranslated Content: Instances where content appears in English. Incorrect Translation: Translations that are open to misunderstanding and do not accurately reflect the meaning of the English text. Incorrect Terminology: Misunderstandings or confusion resulting from the use of incorrect terminology. Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts.Published on Jul 9, 2024Updated on May 29, 20261OneFootball Credits Trade and Earn
Please contact the customer service team if you have any questions. OKX is not responsible for technical, graphic, typographical or editorial errors or omissions. For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail.Published on Apr 9, 2026Updated on May 29, 202629How to claim my RL OKXclusive Pass?
To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.Published on Apr 5, 2023Updated on May 29, 202641