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What should I do if my withdrawal isn't successful?
When you initiate a withdrawal on our platform and it doesn't arrive, it may be due to various reasons, such as the withdrawal being in progress, the withdrawal being canceled, or the funds being sent to the wrong address. The specific situations are as follows: Awaiting Withdrawal When you request a withdrawal on the platform, it goes through four stages: Withdrawal Request > Pending >...Published on Oct 17, 2024Updated on May 29, 2026271OKX Card Brazil Referral Program — Terms and Conditions
Rewards5.1 Inviter Rewards The Inviter will receive 10 USDG for each Successful Referral. Inviter rewards are capped at 50 USDG per two-week Cycle.5.2 Invitee Rewards Each Invitee will receive 10 USDG upon completion of the Successful Referral requirements.5.3. Rewards may be adjusted, substituted, or distributed in equivalent value at OKX’s sole discretion.6.Published on Feb 26, 2026Updated on May 29, 202632How do I unlock my deposit when the Travel Rule additional verification is required?
Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)Published on Apr 29, 2024Updated on May 29, 2026206How do I withdraw BRL with Pix transfer?
There are two ways you can add a bank account: Making a successful cash deposit Making a cash deposit is the simplest way to get your account verified on OKX, as your information will be automatically verified when a successful deposit is performed between your bank and OKX's partner bank.Any bank account that has performed a successful cash deposit will be automatically added to your list of approved withdrawal bank accounts.Published on Nov 27, 2023Updated on May 29, 2026200How do I use Trading bonus?
After successful activation, the funds of the activated trading bonus voucher will be automatically transferred to your trading account. On the app: enter Assets > Trading account > History On the web: select My Assets > Order Center > Trading account historyHow do I view its balance? If you have multiple Trading bonus vouchers, after successful activation, the balance of trading bonus will show the current cumulative total, for example, total activated trading bonus - consumed trading bonus.Published on Mar 8, 2024Updated on May 29, 20261,243What do I need to do when I change my country of residence?
Upon successful identity verification, your country/region of residence will be updated to your new one.Published on Apr 10, 2025Updated on Jun 4, 2026646What types of partnerships does OKX have?
Drops enables users to discover and engage with top-tier NFT collectible offerings, ensuring the successful launch of NFT collections.2. What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches.Published on Jun 18, 2024Updated on May 29, 2026130How do I manually redeem my funds in Arbitrum?
Select Connect to connect your wallet Note: ensure that you've switched the network of your wallet to ARB network Connect your wallet with ARB network Once you have connected your wallet, select Redeem to manually redeem your funds Select redeem to redeem your fund You can check the status of the redemption in the statement generated A successful message will be displayed after you have redeemed your fundsPublished on Sep 11, 2024Updated on May 29, 202650How to withdraw, trade and stake WLD tokens on OKX wallet?
Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet? Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking.Published on Jul 28, 2023Updated on May 29, 2026103How do I manage my BTC collection on OKX Marketplace?
Upon successful verification, your collection will feature a verification badge, assuring buyers. For further details on verifying your collection, you can always refer to this article to find out more about verifying your collection.3. Modifying information of your collection Updating your BTC collection information listed manually on OKX Marketplace is straightforward. Log in to your account, locate your listed collection, make the changes, and save.Published on Jun 7, 2024Updated on May 29, 2026836How do I set up TP/SL with the Order line?
Managing risk and securing profits are crucial aspects of successful trading. Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades.Published on Jun 21, 2024Updated on May 29, 2026175How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on Apr 30, 2024Updated on May 29, 2026261What can I do with Discover in the OKX wallet?
OKX Wallet’s Smart Money feature aggregates the trading activities of wallet addresses with high success rates, helping users access key information earlier and improve their chances of success in Meme trading. With both custom signals and platform-provided signals, users can track the buy and sell actions of followed addresses or smart money in real time.Published on Feb 24, 2023Updated on May 29, 20266,443How do I select the correct network for my crypto withdrawals and deposits?
Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".Published on Aug 22, 2023Updated on May 29, 202621,551Lead traders: Futures lead trading guidelines
The quantity of the lead trader's futures buy order, after deducting trading fees, is less than the platform's minimum order size (which would prevent a successful sell later). You can continue trading normally, but copy traders won't be able to successfully copy your lead trades. A buy order is partially filled with the remaining portion not canceled, no lead trade signal is sent.Published on Oct 30, 2023Updated on May 29, 202613