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How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on Feb 27, 2025Updated on May 29, 20266Why hasn't my deposit been credited?
You may also solve your uncredited deposit issue via our self-service menu on the app, which you can navigate by selecting Menu (⋮⋮⋮) > Get help option under the More section at the User Center page > select Find missing deposit under the Quick tools section. Find missing deposit on the Get help page If none of the above applies to you, please contact our customer support by clicking the button below:Published on Sep 1, 2023Updated on Jun 5, 202614,078How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on Mar 4, 2025Updated on May 29, 202615How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on Mar 20, 2025Updated on May 29, 2026204What's a memo or tag? (OKX simple)
This detail is required for crypto which uses Destination Tag technology, such as Ripple (XRP), Stellar (XLM), Cosmos (ATOM) etc. When you deposit crypto to your OKX portfolio, you must enter the designated memo or tag, in addition to the deposit address. Failure to do so may cause your crypto to be lost permanently.How do I know if a memo or tag is required? When initiating a deposit of crypto, a memo or tag field may appear on the next screen.Published on Aug 10, 2023Updated on May 29, 202689Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on May 29, 202634How do I discover new tokens?
Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity, provides a comprehensive overview of the latest tokens available for trading. Within the page, there are various sections to help you trade better: Hot crypto: within this section, you can discover the latest top tokens that most traders have actively traded in the last 24 hours. Top gainers: this section is where you can find potential profit opportunities.Published on Aug 9, 2024Updated on May 29, 202655How do I change the chart type?
On top of the more chart types and charting options, you can set up multi-screen displays and personalized alerts, so you never miss a critical market move. If you want to find out how you can enable multiple charts on screen, visit here.Published on Nov 5, 2024Updated on May 29, 202613Why hasn't my withdrawal arrived in the account?
In case your withdrawal request remains pending for more than an hour, you can contact our customer support team via OKX Help for assistance.Incorrect or missing tag The crypto that you want to withdraw might require you to fill in tags/notes (tag/memo/comment). You can find it on the deposit page of the corresponding platform. If you find a tag, enter the tag in the Tag/memo/comment field on our platform's withdrawal page.Published on Aug 22, 2023Updated on May 29, 202620,974Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on May 29, 202658How do I find my deposit address and tag/memo/comment?
The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Published on Aug 22, 2023Updated on May 29, 202670,177What's OKX Drops?
As the supply of NFTs is limited, place your order as soon as it becomes available for purchase to avoid missing out.How do I participate in an ongoing OKX Drops event? Connect your wallet and follow the steps below to get started.Published on Aug 30, 2023Updated on May 29, 202676Where do I find limits, fees and processing time details for cash withdrawal?
The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The withdrawal limits as shown on the withdrawal method selection for the app The withdrawal limits as shown on the withdrawal method selection for the webTypes of limits Minimum withdrawal limit: Minimum amount you can withdraw per transaction.Published on Apr 9, 2026Updated on May 29, 20261Where do I find limits, fees and processing time details for cash deposit?
The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The deposit limits as shown on the deposit method selection for the app The deposit limits as shown on the deposit method selection for the webTypes of limits Minimum Deposit limit: Minimum amount you can deposit per transaction.Published on Apr 9, 2026Updated on May 29, 20262Where do I find limits, fees and processing time details for cash withdrawal?
The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The withdrawal limits as shown on the withdrawal method selection for the app The withdrawal limits as shown on the withdrawal method selection for the webTypes of limits Minimum withdrawal limit: Minimum amount you can withdraw per transaction.Published on May 23, 2025Updated on May 29, 202638