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How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on May 29, 202632What can I do with Discover in the OKX wallet?
money Why am I unable to access the DApp?Published on Feb 24, 2023Updated on May 29, 20266,441What can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on Jan 19, 2023Updated on May 29, 2026301What's Nitro Spreads and how can I trade on OKX Nitro Spreads?
pageWhat can I do if I have an open order in Nitro Spreads but would like to have it executed immediately?Published on Sep 25, 2023Updated on May 29, 202635How do I buy NFTs?
If you already have a wallet, you can also import it directly using your seed phrase or private key. 2. Search for your favorite NFTs or find your preferred collection and select the NFT 3. You can either Make offer or Buy, fill in the details, and select Confirm to complete your orderOn the app 1. Open OKX app, then select Web3 at the top. Connect your OKX wallet, and find Explore / More > NFT 2. Search for your favorite NFTs, or find your preferred collection and select the NFT 3.Published on May 30, 2023Updated on May 29, 2026530How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on May 29, 202670How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.Published on Feb 11, 2026Updated on Jun 2, 202613How can I protect myself from scammers?
What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots.Published on Aug 21, 2023Updated on Mar 3, 202612,255How do I set up a recurring buy plan?
How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?Published on Jan 23, 2025Updated on May 29, 202650How do I use recurring buy trading bot?
These bots offer various advantages that can enhance trading strategies and potentially increase portfolio growth. For more details, visit here.What are recurring buy trading bot? We offer a variety of automated trading functions as part of our trading bot, including recurring buy. It allows you to automate regular purchases for up to 20 different digital currencies, select the time, frequency, amount, and relative percentage asset allocation of the purchases.How do I set up recurring buys?Published on Aug 30, 2024Updated on May 29, 2026590How can I enhance my OKX app security?
Follow this guide to enhance the security of your OKX app and device:Scenario 1: I have downloaded the unofficial clientWhat are the risk indicators? The app interface appears distorted or has functional abnormalities. You cannot update the app through official channels. The app frequently requests unnecessary permissions (e.g., access to contacts, SMS).How do I obtain the official OKX Client?Published on May 14, 2026Updated on May 29, 2026How can I get my project listed on OKX?
What's this listing guide about? Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview?Published on Apr 16, 2026Updated on May 29, 20262How can I send/accept payments in IM on Pay?
For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on May 29, 202643How can I do spot trading with the Jupyter Notebook?
You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on May 29, 2026562How can I do derivatives trading with the Jupyter Notebook?
How can I check your balance for derivatives trading with the Jupyter Notebook using Get balance? import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Published on Sep 28, 2023Updated on May 29, 2026203