All
FAQ
Announcements
Product documents
How do I use OKX Wallet Trader Mode for copy trading?
Task Name (customizable) 2. Target Network and Target Address (can't be changed after creation; create a new task if you need to modify it) 3. Buy Mode (choose one of the two options) You may choose different quote tokens (for example, SOL, USDT, and more) for executing copy trades. Note: this can't be changed after creation. Create a new task if you need to modify it. Fixed Amount (default) Buy the token based on a specified fixed quantity.Published on Dec 10, 2025Updated on May 8, 202624OKX x McLaren: Digital Collectibles FAQs
Utilities must be claimed within 3 weeks of the minting window closing. After the redemption window has closed you will still be able to trade your Rare and Ultra-Rare collectibles, but it will no longer be possible to redeem their utility.How do I trade or sell my digital collectible? A full guide to selling your NFT on our NFT marketplace can be found here.What happens if I miss the digital collectible drop?Published on Jun 5, 2024Updated on Sep 8, 20256What should I do during or after a scam?
Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on Mar 11, 2024Updated on May 15, 2026761What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
Why is the estimated liquidation price higher or lower than the order price for additional positions? The estimated liquidation price assumes that the initial order and all safety orders are filled one by one. After each assumed fill, the system recalculates the liquidation price. If the liquidation price becomes higher than the next execution price, the calculation stops.Published on Apr 3, 2024Updated on Jan 28, 202681Does OKX Marketplace charge fees?
However, one issue that has plagued NFT marketplaces is the hefty fees associated with listing and trading. While many platforms charge fees upwards of 1%, OKX Marketplace has taken a radically different approach – zero listing fees. But why?Why does zero-fees matter?Empowering creators and collectors We understand that the heart of the NFT space lies in its community of artists, creators, and collectors.Published on Oct 14, 2023Updated on Sep 12, 202522How do I access my rewards on Pay?
If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Apr 17, 202659OKX NFT FAQ
Currently, you can choose from the default expiration options of 1, 3, 7, 30, or 180 days. You can also customize the expiration date and set the order to end on a specific date, with a maximum duration of up to 6 months. If your order is not fulfilled before it expires, it will automatically become invalid. When listing NFTs or placing bids, you are required to authorize the corresponding transaction requests. You may need to pay a fee — but only after the buyer has bought your NFTs.Published on Jan 5, 2023Updated on Jan 27, 2026555X Layer upgrade and OKT/OKB asset handling FAQ
For details, please refer to the official announcement: Announcement on the PP Upgrade of X Layer and Optimisation of the OKB Gas-Token Economic ModelImplementation schedule August 13, 2025, 2:10 PM (UTC+8) OKT will stop trading on the OKX exchange. OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1).Published on Aug 13, 2025Updated on Jan 29, 202629How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on Mar 21, 2025Updated on Feb 12, 202633Spot grid bot FAQ
Continuous repetition: This process repeats automatically until you stop the bot, ensuring that the grid strategy is consistently followed.3. My Spot grid bot stopped without me configuring any stops. Why did this happen? This typically occurs in rare cases, such as when the trading pair you've selected gets delisted. Whenever a pair is delisted, an announcement is posted on the website, and you'll be notified. To start, check if your trading pair was delisted.Published on Aug 28, 2025Updated on Jan 22, 202621What's Smart Arbitrage bot and how do I use it?
SOL staking rewards are distributed every 3 days. If you stop the strategy before the next reward cycle, pending staking rewards will be credited to your funding account.How do I stop the strategy? Select Stop to exit the strategy. You’ll have two options: Keep my spot assets: your assets will return to your trading account, and BETH or OKSOL will continue earning staking rewards. Sell my spot assets: your assets will be sold, and staking rewards will stop.Published on Aug 22, 2024Updated on Feb 9, 2026107Why is my deposit locked?
3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed. If the issue persists after completing the required assessments, please contact the OKX Assistant for further assistance.Published on Dec 19, 2023Updated on Apr 24, 2026985Passkey FAQ
Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration. Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys.Published on Mar 19, 2025Updated on Mar 4, 2026127What are the reasons for my spot copy trade order fail?
After reaching 500, any new trades that you created on that day won't be able to be copied by copy traders.3. Has insufficient assets If you have less than 500 USDT in your trading account, you'll be unable to create new lead trades. Reasons why crypto can't be sold There is only a small likelihood that a crypto can't be sold in a spot copy trade.Published on Oct 13, 2023Updated on Feb 9, 202669OKX x McLaren NFT Sweepstakes Terms & Conditions
NFTs will be automatically updated by 00:00 on the Wednesday post race to reveal whether an entrant has won a prize. Prizes must be redeemed (i.e. claimed) within 3 weeks of the minting window closure (i.e. three weeks from the Monday 10am GMT post the race). Unclaimed prizes will expire after this time. The minting, redeeming and expiry period for each subsequent NFT drop will follow the exact same time frame.Published on Apr 25, 2024Updated on Sep 8, 2025607