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How do I download my account statements?
To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days. For access to transactions more than 90 days, proceed to step 4.Published on May 21, 2026Updated on May 21, 2026How do I download my account statements?
To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days. For access to transactions more than 90 days, proceed to step 4.Published on Nov 6, 2024Updated on May 21, 2026Why is my OKX app not working?
Contact OKX Assistant if: You can't access your account You receive repeated security warnings Transactions fail or show unexpected errors Troubleshooting steps don’t resolve the issue When contacting support, prepare the following details: Device model Operating system version App version Screenshots of the issue Description of steps you’ve already tried Providing this information can help our support teams diagnose the issue faster.How can I keep my OKX app secure?Published on Mar 16, 2026Updated on May 23, 202615Crypto available for withdrawal FAQ
Follow these steps to get there: Step 1: navigate to the withdrawal page of your chosen crypto Step 2: select See details found under the withdrawal amount input Step 3: on the Unavailable for withdrawal page, select Learn more about calculationsI want my funds immediately. How does this relate to my crypto available for withdrawal? Funds unavailable for withdrawal may still be available for bank account withdrawal.Published on Jan 25, 2024Updated on May 22, 20263,692How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on Dec 8, 2025Updated on Dec 26, 20252,912Why did I receive an OKX account closure email notification? What should I do?
App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web). Note: Always double-check the withdrawal address and selected network to make sure they match the recipient's details — this helps you avoid any loss of assets. Each crypto has a minimum withdrawal amount, and withdrawals below this threshold can't be initiated.Published on Apr 30, 2026Updated on May 20, 2026What's Spot DCA (Martingale) bot and how to use it?
Safety orders will be placed: 100 = (2*0 × 100) 200 = (2*1 × 100) 400 = (2*2 × 100), and more Price steps multiplier: applied to the price step for placing the next safety order. It increases or decreases the price gap between safety orders. For example, with a price step = 1%, multiplier = 2.Published on Oct 21, 2025Updated on Apr 3, 2026How do I withdraw and transfer funds between my Funding and Trading accounts for X-Perps?
Review the source account used for the withdrawal Complete any required verification steps and tap Confirm to submit.On the web Go to Assets Select Withdraw. Choose the asset and destination Review the source account Complete any required verification steps and tap Confirm to submit.Why does this matter to X-Perps users?Published on Apr 9, 2026Updated on Apr 21, 2026How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Apr 16, 202612How do I verify my identity with SPID?
Properly go through the process of selfie verification The next step is to confirm your personal information Review and confirm your personal details Once your information is confirmed, you'll complete a mandatory questionnaire to finish the verification One of the questions listed in the questionnaire After completing this step, the review process will begin and may take up to 24 hours Once approved, you'll be able to access your OKX account without limitations Your OKX account will be linked toPublished on May 2, 2025Updated on Dec 1, 20253OKX AI 101
Chain-of-Thought: add 'think step by step' to guide the model through complex reasoning. Trading Prompt Example: when BTC RSI falls below 30 and EMA20 is below EMA50, buy 0.01 BTC at market price, with a stop-loss 3% below entry and take-profit 8% above entry.What is an AI Agent? An AI Agent is a system that gives an LLM the ability to act. It doesn't just answer questions — it actively uses tools, plans steps, executes operations, and self-adjusts based on results.Published on May 4, 2026Updated on May 22, 20262How does fast redemption work?
By following these steps, you can efficiently access your funds whenever needed. If you encounter any issues, reach out to our OKX Assistant for assistance. Learn more about other trading-related topics here.Published on May 8, 2025Updated on Mar 4, 2026188How to transfer crypto from Bitvavo to OKX?
In this article, we'll take you step by step to the process of transferring funds from Bitvavo to OKX. Why would you transfer your funds to OKX? If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers.Published on Jun 19, 2025Updated on Mar 12, 20266How do I transfer crypto from Bybit to OKX?
In this article, we'll take you step by step to the process of transferring funds from Bybit to OKX. Why would you transfer your crypto to OKX? If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers.Published on Jun 19, 2025Updated on Feb 13, 20262How to transfer crypto from Coinbase to OKX?
In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX? If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers.Published on Jun 19, 2025Updated on Jun 26, 20257