Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look for

Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...

You cannot update the app through official channels. The app frequently requests unnecessary permissions (e.g., access to contacts, SMS).How do I obtain the official OKX Client? Visit the official website: manually enter the official website in your browser (beware of search engine ads). Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website.

If not, please stay alert and beware of potential scams.How to verify the official OKX website: To ensure the security of your account and assets, please make sure to access the OKX platform only through official channels. The only official domain of OKX is: www.okx.com Please remain vigilant and beware of fake websites and phishing links. Avoid accessing non-official channels to prevent potential asset loss.

If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.

Step 1: Connect Wallet Go to the OKX Wallet official website, then click Connect wallet. Enter your password to sign in. If you do not have a wallet yet, you can download the OKX Wallet browser extension. For more details, refer to the article. How do I manage my wallet? Step 2: Deposit assets After securely backing up your wallet, you can deposit assets into your wallet to start trading.

This can make it easier for some users to mistake a faked email for an official message.

If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website. If they differ, there may be a risk.Browser no-plugin or incognito mode comparison Log in using a browser with no plugins or incognito/private mode and compare the address with the one shown in normal mode.

These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?

When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.

The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.

Many pages on this website, including but not limited to our terms of service, product descriptions, and FAQs, have been translated using machine translation. We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version.

Therefore, for any email that you receive from OKX, please confirm that the email addresses are either noreply@mailer1.okx.com , noreply@mailer2.okx.com which are OKX official sending mailbox addresses, and there may be additional numbers after the email address. Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com.

By entering, you represent that (a) you are not located in any of the Restricted Jurisdictions, (b) that you agree to these Official Rules and the OKX Web3 Wallet Services User Agreement, and (c) that you agree to OKX’s decisions regarding the Sweepstakes, which are final and binding. Winning a prize is contingent upon fulfilling all requirements in these Official Rules.

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