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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on May 29, 20263,770What's a futures trading bot and how do you automate trades with it?
This eliminates the need for constant manual monitoring and allows you to take advantage of market movements and opportunities as they arise, maximizing your potential for success. Trading bots also offer benefits such as eliminating emotional biases and human errors. Unlike human traders, bots operate based on predefined rules and strategies, removing the influence of emotions such as fear and greed.Published on Dec 26, 2023Updated on May 29, 202636How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Apr 30, 20261How do I use OKX Wallet Trader Mode for copy trading?
When turned off, you may add to existing positions and set a maximum number of additional buys per token (Increase time). Risk Control Settings (optional) Buy Budget: The net buy cap for a copy trading task (net cost = cumulative buys − cumulative sells − gas). Once exceeded, subsequent copy-buy trades will be automatically filtered. If not set, there is no cap. Strategy Stop Loss: The cumulative loss cap for a copy trading task (in USD).Published on Dec 10, 2025Updated on May 29, 202630How do I create passkeys? (app)
To remove a passkey: Select the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select the remove icon to remove your passkeyPublished on May 21, 2026Updated on Jun 3, 20261How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on May 29, 20263,285What's Selected Margin?
Note that each asset may be subject to a haircut, meaning its effective collateral value may be lower than its current market value depending on the asset's volatility and liquidity profile.Am I able to change my selected assets after I've started trading? Yes. You can add or remove assets from your selection at any time through the X-Perps margin settings.Published on Apr 15, 2026Updated on Jun 9, 2026How do I add OKX widget on my phone?
Customize the trading pair(s) you want to view on your lock screen. Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on May 29, 20266,117How do I submit my proof of address (POA)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on May 29, 20264How do I create passkeys? (web)
To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyWhat should I do if I see “Unable to verify face” when setting up an passkey?Published on May 21, 2026Updated on Jun 3, 2026What's OKX Affiliate Program in EEA?
You further warrant that you are solely responsible for understanding and ensuring compliance with all applicable laws and regulations, you have not relied on OKX for guidance or interpretation of these requirements, and you are obligated to independently ensure compliance with all relevant obligations.Why could I be removed from OKX's Affiliate Program?Published on Sep 27, 2023Updated on May 29, 20261Passkey FAQ
Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone? If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3.Published on Mar 19, 2025Updated on Jun 4, 2026138Google Pay – Additional Terms
Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods.Published on Aug 8, 2025Updated on May 29, 202613How do I protect my account from Trojan horse takeovers?
If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account. Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control.Published on May 30, 2025Updated on May 29, 202614How do I deposit EUR with a debit or credit card?
You can skip this step if you have already added a card Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added Input your preferred amount, then select Preview Preview your deposit before completing the process Select Submit to initiate deposit via your card Note: your bank may require you to obtain approval via SMS code or through the respectivePublished on Feb 12, 2026Updated on May 29, 2026