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Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on Sep 27, 202530How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on Feb 12, 202619,284What's KYC: What to expect and why it matters?
KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 202663What should X-Perps users in the EEA know about tax and reporting?
How does tax treatment apply to X-Perps? Tax treatment of X-Perps trading can vary by country and individual circumstances. This includes how gains, losses, fees, funding payments, and other transaction details may be classified for reporting purposes. Because rules differ across EEA jurisdictions and may change over time, there is no single approach that applies to all users.What you may need to...Published on Apr 15, 2026Updated on Apr 30, 2026Iceberg strategy FAQs
ask/bid levels changed, existing orders will be canceled and new orders will be placed based on the latest orderbookWhere can I know more about Iceberg bot and other trading bots?Published on Aug 4, 2023Updated on Dec 30, 202516How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I know whether I'm required to complete the anti-money laundering (AML) program questionnaire? If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process.Published on Dec 12, 2024Updated on Oct 15, 202580What's a dusting attack?
It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my deposit address? Most blockchain transaction data is publicly available. Anyone can view transaction records and deposit addresses through a blockchain explorer. While attackers can see deposit addresses, but they can't directly identify the owner behind them.How do I spot a dusting attack?Published on Oct 4, 2024Updated on May 22, 202614How do I level up my trades with Mizar?
That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on Jan 2, 20265How do I find the token unlocks feature?
Informed trading decisions: knowing when tokens unlock helps traders anticipate market movements and adjust their strategies. Track the unlock progress to set your strategy accordingly Risk management: unlock events can affect liquidity and price fluctuations, making it crucial to stay updated with the upcoming unlock events and access unlock schedules.Published on Mar 4, 2025Updated on Sep 10, 202515How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 20253Travel Rule FAQ (EEA region)
Choose exchange or private wallet as applicable Note: to ensure the process goes smoothly, make sure the sender’s information matches your identity verification details on our platform. Select the channel that the transaction will be transferred to Private Wallets If you’re withdrawing to a wallet that’s not yours, you’ll need to provide the recipient’s full name.Published on Dec 17, 2024Updated on May 14, 2026629How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on Dec 16, 20253How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on Nov 30, 2024Updated on Apr 20, 202615How do I fix errors when submitting my institutional verification?
Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on May 21, 2026Updated on May 25, 2026