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What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on May 29, 202666What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.Published on Jul 2, 2025Updated on May 29, 2026170Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Published on May 23, 2025Updated on May 29, 202638Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Published on May 23, 2025Updated on May 29, 202628Where can I find details about cash deposit limits, fees, and processing times?
You'll find limits, fees, and processing times displayed when you select a deposit method.Published on Apr 13, 2026Updated on May 29, 2026Where can I find details about cash withdrawal limits, fees, and processing times?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Published on Apr 13, 2026Updated on May 29, 2026What's the Spot DCA bot and how do I use it?
This creates evenly spaced buy levels, ideal for stable markets where you expect steady dips and rebounds. Multiplier = 1.1 (Widening): Each step increases by 10% compared to the last one. Orders get progressively further apart, leaving more room for deeper pullbacks before the bot commits more funds. This helps preserve capital in volatile or trending markets but means fewer buys in shallow corrections. Multiplier = 0.9 (Tightening): The gap between orders shrinks by 10% each time.Published on Oct 3, 2025Updated on Jun 4, 20265Spot grid bot FAQ
You might expect the profit to be calculated based on a buy price of 102,000 and a sell price of 110,000. However, for visualization purposes, the bot will consider the buy price to be the theoretical 109,000 (the price at which the grid was set up) rather than the actual market price at the time of the order fill. As a result, the profit displayed for this order group will appear lower than expected. Where the profit goes: This is only a visualization consideration.Published on Aug 28, 2025Updated on May 29, 202622How do I start trading cryptocurrency on OKX with Smart Trading?
Bot trading: Automate your trades using pre-programmed rules and algorithms, freeing up your time and potentially capturing fleeting opportunities. Signal trading: Make informed decisions based on technical analysis indicators, while still enjoying the benefits of automation. Learn how to start trading crypto with ease thanks to Smart Trading today.Published on Apr 7, 2024Updated on May 29, 202676How do I modify TP/SL?
TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here. Here's a detailed guide on how to modify TP/SL orders on our platform.How do I modify TP/SL?Published on Jun 13, 2024Updated on May 29, 202634What are OKX's crypto trading bots and how do I utilize them?
A special feature called Continuous Trading Cycles allows the trading bot to keep running, buying during dips and selling during rebounds, or starting new trading cycles after hitting the take-profit target. Learn how to use the Spot DCA (Martingale) trading bot here.How can I access OKX’s trading bots?Published on Sep 4, 2025Updated on May 29, 20261X-Perps fees overview: trading fees, funding, and other costs
If your result looks different than expected, check below in your app: executed entry and exit details fees charged on executions funding payments (if applicable) time held vs relevant funding settlement times partial fills or partial closesImportant note Fee schedules, funding rates, and applicable product mechanics can change over time and may vary by product, account status, region, and platform configuration. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on May 29, 20261How do I track the cost price of my spot trades?
Stay on top of your investments with real-time tracking of your spot trading costs on the Assets page. Whether you're an active trader or just monitoring your portfolio, you can easily keep track of your spot trading expenses. Estimated total value is for reference only, please refer to the actual holding quantity. You can view the platform price and switch units/cryptocurrencies.Published on Sep 5, 2024Updated on Jun 5, 202630How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,046How do I place a TP/SL with Limit Order?
When the market price hits this level, the SL order will be executed to limit your losses. Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on May 29, 2026286