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Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on Dec 19, 2023Updated on May 29, 2026988How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.Published on Oct 16, 2024Updated on May 29, 2026415Why is there a minimum amount to deposit BTC?
We have the minimum deposit amount for each of the tokens. Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.Published on Oct 15, 2024Updated on May 29, 202617Why is my deposit/withdrawal suspended?
A snapshot is taken to guarantee that users who meet the requirements of the airdrop will receive a proportional amount of free tokens to the amount of tokens or transactions they possess/fulfill. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on May 29, 20261,049How do I deposit EUR with Paypal?
you wish to deposit and Next Review and confirm your deposit details and select Deposit You will then be directed to the Status ScreenOn the web Log in to your account at my.okx.com, go to Assets and select Deposit Select EUR to start making cash deposit Go to EUR to start making cash deposit Select Paypal as deposit method and Next Select + Add Account if you have not yet linked one After clicking 'Confirm' that confirms your details, you'll be directed to a Paypal secured page to log in SelectPublished on May 2, 2025Updated on May 29, 20262How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026454Why is there a minimum deposit amount for non-BTC?
Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on Oct 16, 2024Updated on May 29, 202633How do I deposit EUR with Bancontact?
On the web Log in to your account at okx.com, go to Assets and select Deposit Select Cash and select EUR balance Go to Euro to start making cash deposit Select Bancontact as deposit method and Next Enter the amount you wish to deposit and Next Review and confirm your deposit details and select Next You will then be redirected to complete the payment using BancontactOn the app Open your OKX app, Transfer on the home page > select Deposit > Select asset to deposit/ withdraw Opening deposit page fromPublished on Sep 13, 2024Updated on May 29, 20263How do I make a deposit? (app)
the deposit.Published on Sep 1, 2024Updated on May 29, 202688How do I deposit EUR with iDEAL?
Depositing money on our platform is very easy. Within seconds, you can deposit funds via iDEAL free of charge and buy your favorite crypto tokens. iDEAL is the trusted Dutch payment method for making secure and instant payments and bank transfers.What's iDEAL? iDEAL is a popular Dutch payment method that allows secure, instant bank transfers directly from your bank account. Supported by major Dutch banks, it lets you deposit EUR quickly and safely using your own banking app or website.Published on Nov 16, 2023Updated on May 29, 202621Why hasn't my deposit been credited?
You can only deposit the rewards into our account once it is deposited into your wallet, as we don't support blockchain reward deposits.Combined deposits When you want to do a deposit, make sure you submit only one deposit request each time. If you submit multiple requests into a single deposit transaction, you'll not receive your deposit.Published on Sep 1, 2023Updated on Jun 5, 202614,078How do I make a deposit? (web)
On the Web: Log in to your account at okx.com, go to the Assets, and select Deposit Select the crypto that you want to deposit in Select crypto field and deposit network in the Deposit network field Select your preferred crypto and network that match your corresponding platform Deposit details will then automatically generate In the Deposit account section, you can select whether to deposit funds into your Funding or Trading account To make a deposit, you can either Copy the deposit address to thePublished on Aug 13, 2023Updated on May 29, 20268,112How do I check my deposit progress?
Open your OKX app and select Deposit crypto 2. Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.Published on May 21, 2026Updated on Jun 3, 2026How do I deposit EUR with Easy transfer?
You can review your deposit history: On the web: select Assets > select Deposit > look at All deposits On the app: select Activity in the main navigation bar On the web: all deposits on the deposit page On the app: transactions on the Portfolio page10. How can I withdraw EUR? You can withdraw EUR to your bank account with a SEPA bank transfer. You can read more about in here.11. Where do I find limits, fees and processing time details for cash deposit?Published on Feb 10, 2026Updated on May 29, 20261Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on May 29, 20265,611