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What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
What's Futures DCA bot? Futures Dollar-Cost Averaging (DCA) is a trading bot that helps you to automate your futures trading and take advantage of the Martingale strategy. With Futures DCA, you can set up a DCA strategy to automatically buy more contracts if the price of the asset drops, allowing you to potentially recover losses and make a profit.It's important to note that while the Martingale...Published on Apr 3, 2024Updated on May 29, 202681How do I join a video call with customer support?
This guide will walk you through how to join a video call with us using the OKX web/app.What do you need to prepare before the video call? The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession.Published on Aug 26, 2025Updated on Jun 2, 202654What is OKX DEX Aggregator+?
It's sent directly to Solvers competing in a sealed auction, preventing MEV attacks at the architecture level and eliminating the risk of front-running and sandwich attacks.Trade unique assets Intent Swap supports RWA (Real World Asset) token trading — such as tokenized stocks and precious metals — that may only be available through Solver liquidity and can’t be traded in standard AMM pools.Published on Apr 20, 2026Updated on Apr 30, 202656Why did I receive an OKX account closure email notification? What should I do?
This article walks you through the process and what you need to know.I received an account closure notification. What do I need to do next? Once the notification is sent, we'll give you a login grace period (the exact timeframe will be specified in the closure notification) during which you can log in to your account and complete the following: Withdraw your remaining funds: Use the on-chain withdrawal feature to transfer assets in your account to another wallet address or exchange account.Published on Apr 30, 2026Updated on May 29, 20261What can help prevent P2P crypto scams and protect my assets?
Only seek support from official channels: always seek assistance from customer service through our chatbot. To learn about other types of scams, visit here.Published on Sep 2, 2023Updated on May 29, 20261,466How do I stay safe from phishing SMS using the name OKX?
If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX. Don’t download apps, extensions, or wallets from unknown or unofficial sources.Published on May 9, 2025Updated on May 29, 2026325How can I reduce trading fees?
Invited users can reach the required trading volume through spot, perpetual swaps, futures, margin, or options trading. P2P trading doesn’t count toward the trading volume. For details on becoming an OKX Node and enjoying rebates and fee discounts, please refer to the OKX Node Program Rules. Invitees can achieve a trading volume of 50 USDT through spot, swap, futures, leverage, or options trading. P2P trading does not count towards the trading volume.Published on May 19, 2025Updated on May 29, 202670Beneficial Ownership FAQ
Please see the organizational chart below for an example of how to capture ownership through intermediary entities. Learn more about the types of institutions that are supported by us here.Published on Oct 10, 2024Updated on May 29, 20266How do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on Oct 23, 2024Updated on May 29, 202620OKX API FAQ
The interface cannot directly obtain the price increase or decrease, but it can be calculated through a calculation formula. The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order?Published on Sep 20, 2024Updated on Jun 5, 2026139What onboarding information is required for a Publicly Traded Company?
Publicly traded companies are entities with distributed ownership among public shareholders through publicly traded stock shares.Who are the key persons for a publicly traded company?Published on Oct 13, 2023Updated on May 29, 202679How do I check on updates to my support ticket?
You can view and reply to your support ticket through the OKX app or OKX website. You can also view your past chat history with our customer support team through the following methods. Please note that the notification email itself can’t be replied to directly — it’s for notification purposes only. To respond to our support team, you’ll need to open the ticket details using the unique link provided in the email. Note: If your ticket has been closed, you'll no longer be able to reply to it.Published on Oct 17, 2025Updated on Jun 8, 202665How can you protect yourself from a phishing attack?
In short, among the common phishing scams in the crypto field, the attackers may fake themselves as platform staff, create phishing websites and publish fake information, claiming account upgrade, migration, refund, trigger risk control, capital risk, account to be closed and so on through SMS, email and other channels, and induce users to click the phishing website link or scan the phishing QR code.Published on Aug 17, 2023Updated on May 29, 20263,767How do I verify my identity with SPID?
Our goal is to build trust through transparency, security, and innovation. Register or link SPID to your OKX account today and experience the future of finance—faster and more securely!Published on May 2, 2025Updated on May 29, 20263How do I use Trading bonus?
While Trading bonus cannot be withdrawn, any profits earned through its use can be withdrawn.What are the application conditions? You must've completed identity verification and obtained trading bonus. You must be from a region where local laws and regulations allow derivative trading.What can I do with Trading bonus?How can I use Trading bonus? You can get trading bonus through various promotions.Published on Mar 8, 2024Updated on May 29, 20261,243