Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name Note: the system is compatible with the name in reversed first/middle and last name order. Changes are only necessary if accented or non-accented characters are displayed incorrectly.

We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.

Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.

Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?

Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes.6. Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support.

What if I receive a crypto deposit from another exchange and encounter a Travel Rule verification failure due to a name mismatch? You can verify whether the information provided by the sender matches your identity verification details on our platform. Occasionally, errors occur due to incorrect name entries, resulting in verification issues. If you're uncertain about your identity verification name on our platform, please reach out to our customer support for assistance.7.

The name on your bank account must match the name you have registered with us. While we charge a flat fee, your bank may charge additional transfer fees. To learn more about our fees and processing time, read more here.FAQ1. Why can't I access the "Deposit USD" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2.

Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?

Always check the buyer's name and payment amount are correct before releasing the crypto. If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund?

Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform. If you find yourself required to enter the verified name of your OKX account, you may find it in Profile > Verification.

Please make sure that the name on your OKX account matches the name on your bank account.

Select your deposit source to verify and unlock your deposit You can unlock your deposit depending on where it originated: Select where your deposit is from to verify the deposit3. a) Select Exchange or third-party platform3. a) i.

If the account owner is unable to log in, they can still contact us without signing in: Go to okx.com/help or open the OKX app Go to our OKX Assistant (chatbot icon at the bottom right corner), then select Continue as Guest Submit a support ticket using the email address registered to their OKX account For help recovering account access, refer to: How do I reset Two-factor authentication (2FA)?14. How can I change my name/identity verification information?

Once it has closed, the system will no longer accept new submissions.Can I change the size or delivery details I've already submitted? No. The World Cup gift box and apparel are customized merchandise. Once dispatched, modifications and returns are not possible. Please double-check your details before submitting.Can I use someone else's name as the recipient? Yes. The gift box will be shipped to the delivery information you provide.

Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.