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How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on May 29, 20264How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026454Iceberg strategy FAQs
Set the Amount per order as 0.1 BTC Setting the Number of visible order as 5 Set the Order amount as 5 BTC In Advance settings, set the preference as Price-speed balance Setting the Limit price at 35,000 USDT Set the Start condition as InstantWhat happens after I configure and start the Iceberg bot?Published on Aug 4, 2023Updated on May 29, 202617What should I do if I want to withdraw assets that are not supported on other platforms?
Problem scenario: When withdrawing cryptos, the speed of block confirmations on the network, as well as the block confirmation speed of the receiving platform and wallet, determines whether the assets can be received promptly on the recipient's platform. When the network is busy and there are many onchain transactions waiting for confirmation, it can slow down the confirmation speed. This may cause withdrawal cryptos to be delayed.Published on Apr 8, 2025Updated on May 29, 202612What order types are supported in X-Perps?
The right order type depends on whether you prioritise speed, price control, or automation. Note: this article is for verified users trading X-Perps in the EEA region.What is a market order in X-Perps? A market order executes immediately at the best available price(s) in the market. Use when: execution speed matters more than exact price. Note: your final execution price can differ from the displayed price in fast-moving or thin markets (slippage).What is a limit order in X-Perps?Published on Apr 9, 2026Updated on May 29, 2026How do I select the correct network for my crypto withdrawals and deposits?
Any of these options are correct, but the difference is in networking performance, and therefore in speed, security, transaction fee, etc., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit.Published on Aug 22, 2023Updated on May 29, 202621,550A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on May 29, 20266,481Why is my withdrawal taking longer than usual?
Therefore, canceling and resubmitting a withdrawal will not speed up the process. We recommend deciding whether to continue waiting or cancel based on your situation. Thank you for your understanding.Published on Feb 29, 2024Updated on May 29, 2026259How do I turn on the quick order feature?
This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?Published on Oct 23, 2024Updated on May 29, 202617What is OKX DEX Aggregator+?
Speed preference. In fast-execution modes (such as Meme mode or Quick Buy), the system prioritizes speed and routes directly through the aggregator.What are the key advantages of Intent Swap?Published on Apr 20, 2026Updated on Apr 30, 202654OKX x McLaren: Digital Collectibles FAQs
McLaren digital collectibles will be built on X Layer which uses innovative technologies to optimize for fast speed and low costs (gas fees) for the fans. Three reasons McLaren is using X Layer include: Speed: Fast on-chain transactions Affordability: Empowers fans all over the world to participate on-chain with its low transaction fees Innovation: Built with security and privacy enhancing ZK-SNARK technology.Published on Jun 5, 2024Updated on May 29, 20266What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on May 29, 2026132Formal Complaint Handling Process - OKX EEA
(c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta. OKX action Once the Complaint is received, we endeavour to investigate and solve complaints promptly. We may request for additional information and shall contact you or your representative via the contact details you have shared through the submitted complaints form.Published on Jan 23, 2025Updated on May 29, 202620How do I get started with OKX Trade?
Limited speed. In CEXs, transaction data is off-chain, so a transaction can be instantly completed if there's a matching order. DEXs, however, are fully backed by blockchain, which means that every order or state change will be recorded as a transaction on the chain. Therefore, transactions on DEXs aren't as fast and efficient as on CEXs. Gas fees. Unlike on CEXs, users need to pay gas fees on DEXs.4. What's an AMM?Published on Jul 26, 2022Updated on Jun 5, 202679How do I start trading cryptocurrency on OKX with Smart Trading?
With the right winning strategy, trading gains can be consistently made as the bot executes trades at speed and efficiency beyond any manual crypto trader. Although bot trading offers the allure of 24/7 automated activity and faster reaction times to sentiment-changing catalysts, it's crucial to remember that bot trading isn't a foolproof method of crypto trading.Published on Apr 7, 2024Updated on May 29, 202676