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How to fix passkey error 50162 on Android devices
To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on May 29, 20263,261OKX AI 101
Common AI & Trading Terms LLM:Large Language Model — the AI's core for understanding and generating text Token:the smallest unit of text processed by LLMs, ~0.75 English words Prompt:the instruction or question you give to an AI AI Agent:an AI system that can autonomously plan and execute tasks MCP:Model Context Protocol — the standard for AI to call external tools Context Window:the maximum number of tokens an LLM can process in one go Hallucination:when AI generates plausible-sounding but factuallyPublished on May 4, 2026Updated on May 29, 20264What's auto-deleveraging (ADL) and when can it happen to me?
On our platform, ADL is a last-resort mechanism used when standard liquidation handling isn't sufficient. We may update the triggering conditions and mechanics over time. Always check our latest product documentation and in-app disclosures for the rules that apply to your contract and account setup.Why does this matter?Published on Apr 9, 2026Updated on May 29, 2026Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on Oct 17, 2024Updated on May 29, 20262,024How do I authorize a new device when I log in?
Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on Aug 31, 2023Updated on Jun 4, 202613,977How do I fix errors when submitting my institutional verification?
How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...Published on Oct 10, 2024Updated on May 29, 202660What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on May 29, 2026132How can I do spot trading with the Jupyter Notebook?
After signing in to our platform, go to Trade > Demo trading to create API keys for testing purposes Open Demo trading page Go to Profile and select Demo Trading API to create API keys. Open API to create API keys Create API keys for the different master/sub accounts you might have Select Create API key Select Trade in the Permissions to trade with the API key Select Trade in Permissions Now you have access to your API key, your Secret key, and your passphrase. Keep them in a safe place!Published on Sep 29, 2023Updated on May 29, 2026562How do I track my assets when trading in Spot and Futures mode?
Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on May 29, 202620Referral Program FAQ
Join the program: On the web, log in to your account at okx.com and go to More > Referral. On the app, log in to your OKX app and go to Main menu > Earn and rewards > Referral. Copy your referral code or referral link and share it with your friends. You may receive a reward when your referred friend completes the required tasks described on the Referral page.Published on Jan 8, 2025Updated on Jun 5, 2026How do I use OKX Wallet Trader Mode for DCA strategy trading?
Orders are skipped when the price is outside your range and resume when the price returnsHow to create a DCA strategyOn the web 1. Go to the OKX Wallet official website and connect your OKX Wallet extension 2. In the OKX Wallet extension, select your account name 3. Select Trader mode and toggle it on for your account 4. You can find DCA by going to Market, selecting a crypto to enter the trading page, or selecting DCA on the Swap page 5.Published on May 14, 2026Updated on May 29, 20263How do I create passkeys? (app)
in and select Other Sign In Options Select other sign in options to use another device to verify your passkey Select iPhone, iPad, or Android device and select Continue to get a QR code Use your other device to scan the QR code Note: for the best experience, please use the latest version of Chrome or Safari.Rename passkey Go to the Menu > Account settings > Security > Passkeys to rename your passkey to help you identify the passkey easily.Published on May 21, 2026Updated on Jun 3, 20261How do I unlock my deposit when the Travel Rule additional verification is required?
Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2. Select your deposit source to verify and unlock your deposit You can unlock your deposit depending on where it originated: Select where your deposit is from to verify the deposit3. a) Select Exchange or third-party platform3. a) i.Published on Apr 29, 2024Updated on Dec 31, 20251How do I secure my exchange account?
Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2. Go to the security settings page Once you sign in to your account, you can hover over the profile icon at the main menu.Published on Jun 12, 2024Updated on May 29, 20261,350How do I buy crypto with Google Pay?
When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on May 29, 20264