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How do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on Aug 26, 2025Updated on Jun 2, 2026FAQ54OKX will list Gari Network’s GARI token for spot trading
GARI withdrawals open at 10:00 am UTC on Jan. 19 Chingari is the fastest growing video sharing app in India. Similar like Tiktok, Chingari gives millions of users a gateway to engage and share. Chingari provides a crypto-powered creator economy, combining the essences of blockchain and DAO, $Gari token will empower the creators and viewers through its social tools, achieving web3 commerce. Chingari has exceeded 80 million in app downloads.Published on Jan 18, 2022Updated on May 29, 2026AnnouncementsUnseen City Shirts - Blue Moon - NFT FAQ
Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6.Published on Apr 25, 2024Updated on May 29, 2026FAQ2Unseen City Shirts - The Roses and The Bees - NFT FAQ
Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.Published on Apr 19, 2024Updated on May 29, 2026FAQ23How to transfer crypto from Coinbase to OKX?
Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase. Always double check if the address is copied correctly. Input the amount that you want to transfer from Coinbase to OKX.Published on Jun 19, 2025Updated on May 29, 2026FAQ7How to transfer crypto from Bitvavo to OKX?
Initiate the crypto transfer from Bitvavo. Paste your copied address in the withdrawal section of the selected crypto on Bitvavo. Always double check if the address is copied correctly. Input the amount that you want to transfer from Bitvavo to OKX.. Confirm your transaction on Bitvavo Follow all authentication steps on Bitvavo to confirm the transfer from Bitvavo to OKX.Published on Jun 19, 2025Updated on May 29, 2026FAQ6OKX x McLaren: Digital Collectibles FAQs
At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race. This drop will feature Rare and Ultra-Rare digital collectibles with special prizes. A Classic collectible does not have an associated reward, but is still a piece of authentic McLaren memorabilia. If you mint a Classic collectible you could still win a prize by collecting one collectible from each race of the season.Published on Jun 5, 2024Updated on May 29, 2026FAQ6How can I protect myself from scammers?
Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,257How do I transfer crypto from Bybit to OKX?
Input the amount that you want to transfer from Bybit to OKX. Confirm your withdrawal transaction on Bybit. Follow all authentication steps, review the details and confirm the transfer from Bybit to OKX. Travel Rule Requirements: Provide additional information if needed, such as the platform where the transferred funds come from and the verified name on the counter platform. Transactions above a threshold (varies by jurisdiction) trigger the Travel Rule. Verify your funds on OKX.Published on Jun 19, 2025Updated on May 29, 2026FAQ2How do I manually swap assets from Synapse?
Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet once you're on the Swap page Select the chain and the desired token for swapping from the received token before proceeding Fill up the details according to your preference Once the swap is completed, you'll receive the final desired token in your walletPublished on Oct 24, 2024Updated on May 29, 2026FAQ11How can you protect yourself from a phishing attack?
Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.Published on Aug 17, 2023Updated on May 29, 2026FAQ3,770OKX to change funding fee collection mechanism for some contracts
To provide you with better services, OKX will change the funding fee collection mechanism for some perpetual contracts from cross-period collection to current-period collection. Before the change: Formerly, funding fee calculations were based on the funding rate of the previous funding period (cross-period collection).Published on Dec 5, 2023Updated on May 29, 2026Announcements'Paid with Crypto' Campaign Rules & T&Cs
Users share authentic purchases made with crypto to show how the OKX Card works in everyday life. Campaign period 5 February 2026 — 28 February 2026 How to participate To enter: Make a genuine purchase using your OKX Card Post a photo or video showing the purchase moment or context Use the hashtag #PaidWithCrypto Post on X, Instagram or TikTok App screenshots are optional and sensitive information should be blurred. There is no engagement minimum required to enter.Published on Feb 5, 2026Updated on May 29, 2026AnnouncementsHow do I safeguard my Web3 wallet from fraudsters?
As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?Published on Dec 13, 2023Updated on May 29, 2026FAQ1,037How do I add funds from portfolio to my Pay balance?
Easily add assets from your portfolio to your Pay balance. If your Pay balance is low, you can top it up anytime from your portfolio. Users need to set up Pay before they can add funds from the portfolio function.How do I add my funds?Published on Jan 22, 2026Updated on Jun 3, 2026FAQ3