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How do I enable or disable my Trader Mode?
You can re-import your wallet anytime using your seed phrase. However, once your Trader Mode expires, the private key will no longer be stored in the TEE.4. How do I resume my strategy orders? If your strategy orders are suspended when your Trader Mode is automatically disabled, you can resume them after you re-enable your Trader Mode. You can learn more here: How do I trade with OKX Wallet Trader Mode?Published on 22 Aug 2025Updated on 23 Mar 2026241Managing RFQs on the RFQ board
When trying to trade a unique strategy with elements that cannot be combined, either with multiple expiry dates or currency pairs, the platform will show your strategy as "custom" and reveal the details when the legs are expanded.How can I re-submit an expired, canceled, or failed RFQ? After your RFQ expires, is canceled, or fails to execute, a link with the text "re-price" will appear in the "action" column.Published on 30 Jun 2022Updated on 10 Sept 202519Affiliate FAQ
For any reason, if your invitee's registration or recall fails, it's not possible to re-bind them to an affiliate.6. Under what criteria can I recall my invitees as an affiliate? As an affiliate, you can recall your invitees if they haven't made any deposits, trades, or logged in for over 180 days.7. Can invitee delete their account and re-sign up to attribute it to a different affiliate?Published on 4 Dec 2024Updated on 6 Apr 2026728OKX wallet FAQ
You can use the correct seed phrase to re-import your wallet. The wallet account you're looking for is a derived account of the imported wallet. It's recommended to add an account under the wallet to see if the account you're looking for is in it. Your seed phrase isn't generated in the OKX wallet. You can go to the wallet app that created the seed phrase to try re-importing.5. Why do I need to back up seed phrases or private keys? How to back it up?Published on 24 Aug 2023Updated on 13 May 20262,956What is OKX Wallet Auto-Confirm?
If you switch devices, you'll need to re-import your wallet using your seed phrase or re-authenticate via password. Extension wallet lock: In the browser extension, Auto-Confirm only functions while the wallet is unlocked and active on the official OKX Wallet website. Once the wallet is locked, the feature is temporarily disabled and will require re-authentication to resume. You can configure lock time and enable/ disable Auto-Confirm under Settings > Wallet lock in your OKX Wallet extension.Published on 25 Sept 2025Updated on 23 Mar 2026547Google Pay – Additional Terms
If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 202513How do I remove my debit or credit card?
You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove.Published on 21 Apr 2026Updated on 30 Apr 20261Demo trading
To get a new price from the trading bot, please cancel and re-price your demo RFQ. Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.Published on 29 Jun 2022Updated on 3 Dec 20251,761How do I change my login password?
Select Forgot your password after inserting your phone number or email address Enter your phone number or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enterPublished on 22 Aug 2023Updated on 15 May 202619,696How do I trade with OKX Wallet Trader Mode?
Re-activate your Trader Mode You can re-activate your Trader Mode by uploading your private key to the TEE (Trusted Execution Environment) to restore signing access You can check more details here: How do I enable or disable my Trader Mode?Published on 22 Aug 2025Updated on 23 Mar 2026654How do I reverse my trading position with one tap?
React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds. The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters.Published on 5 Jul 2025Updated on 6 Apr 202610How do I manage my wallet? (app)
To remove a specific account such as Wallet A - Account 05, you'll need to remove the entire wallet from the device and then re-import it using your seed phrase. You may follow the following steps: 1. Go to the wallet home page, select the wallet account name 2. Select Manage wallet > select the red Remove button > Delete Note: after re-importing with your seed phrase, only Account 01 will be restored by default — other accounts will need to be added manually.Published on 22 Aug 2023Updated on 9 May 20262,039How do I raise a dispute when using P2P trading?
Note: if you are the disputed party, you can't cancel an order dispute directly, but you can contact our customer support on the Dispute page to request to cancel it.Can I raise or re-raise a P2P dispute over a buy/sell transaction that happened more than 3 days ago? You can submit a re-dispute within 3 days from the order creation time if the order has been cancelled or completed. If the order is still ongoing, you can raise a dispute at any time.Published on 22 Aug 2023Updated on 6 May 20263,587How do I verify my collection on OKX NFT?
If your request has been reviewed and your collection hasn't been verified, to re-apply, please wait for at least 7 business days to submit another request for verification.4. Will my verification status be canceled after the collection is verified? If your collection violates our Terms of Service, or there are issues that may lead to the verification status being canceled, your collection may lose its verification status.Published on 26 Dec 2022Updated on 12 Sept 2025242What should I do if I forget my OKX wallet password?
If it isn't, go to Authentication Method, switch to Password, complete Biometric verification, then go back and select Change Password If you've forgotten your wallet password, you'll need to reset it by re-importing your seed phrase or private key.Published on 28 Oct 2022Updated on 9 May 202613,615