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How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on 17 Aug 2023Updated on 29 May 20263,766How can I reduce trading fees?
To help you trade more efficiently, OKX offers several ways to reduce trading fees. Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements.Published on 19 May 2025Updated on 29 May 202670How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on 10 Nov 2023Updated on 29 May 202658How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 29 May 20262How can I protect myself from scammers?
Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on 21 Aug 2023Updated on 3 Mar 202612,255How can the OKX NFT Marketplace keep your NFT investments secured?
This is where the OKX NFT Marketplace shines, setting new standards for NFT security to ensure that your digital assets are in safe hands.Verified listings for peace of mind One of the primary ways OKX ensures the safety and security of its users is through verified listings. In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task.Published on 10 Nov 2023Updated on 29 May 202620How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How to add a payment method to OKX P2P trading?
Knowing how to add your payment method will smoothen your P2P trading process. Learn how you can add your payment method below.Published on 22 Aug 2023Updated on 29 May 20261,936How do I raise a dispute when using P2P trading?
If you still haven't gotten a reply, you can get help from customer support by raising a dispute. Here's how you can get help: Select the order you want to follow up with Select Need Help? Select the issue you are facing Follow the instructions on-screen to upload payment proof so that our customer support can review and process your disputeWhat happens if I accidentally release crypto without receiving the payment? We're sorry to hear that!Published on 22 Aug 2023Updated on 3 Jun 20263,599How do I reorder after the P2P payment timeout?
If your order as a taker buyer was canceled due to a payment timeout, reordering is straightforward. Here's how you can reorder quickly and securely, ensuring a smooth trading experience on our platform. For Taker buyer: select the Need Help? option on the order details page Proceed to select Need Help For Maker buyer: the new reorder flow isn't available. You can submit a dispute via the Raise a dispute button on the order details page to get customer support help.Published on 17 Dec 2024Updated on 29 May 202677Supercharge your supercharts Terms & Conditions
Crypto/digital financial assets, including stablecoins and NFTs, involve a high degree of risk, can lose value, and can even become worthless. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Not all products are offered in all regions.Published on 1 Oct 2025Updated on 29 May 202637Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on 29 Jan 2025Updated on 29 May 202630How do I get started with OKX Trade?
For example, if you want to trade sUSD for ETH, a direct sUSD > ETH swap might not be the best option. In this case, it requires an sUSD > USDT/DAI swap and then a USDT/DAI > ETH swap to get the best rates. DEX aggregators will calculate all the possibilities and complete the swaps in one step for users.Published on 26 Jul 2022Updated on 5 Jun 202679What's P2P trading?
To complete the trade, directly send or collect cash with your preferred payment method app, while OKX monitors the transaction process and provides escrow services to help ensure transaction security. Start trading now at our P2P Markets.Why should you choose P2P trading? Zero fee when you trade. Choose the trading price you prefer. More payment methods available. 24/7 Customer care support. Get started from 1 USDT to trade.Published on 5 Sept 2023Updated on 29 May 2026873How do I buy crypto?
You can view, pick, and buy your preferred crypto with your preferred payment method and currency all in one place. Here's how to buy crypto with just a few taps with OKX App. Getting started 1. Open your OKX App OKX pro mode: select Buy crypto from homepage OKX pro mode: Opening Buy crypto page from homepage OKX lite mode: select Trade > Buy OKX Lite mode: select trade > buy from homepage 2. Select crypto you would like to purchase, enter your preferred amount and Select Payment Method 3.Published on 10 Aug 2023Updated on 29 May 20261,797