Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successful

Select Download to download the statementI want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select download to download the statementI want to download account statements from a specific date To download your statements from a specific

You may not use the Services in any way that may damage, paralyse, overload or cause detriment to other websites or their services, this Site or any of our services, or interfere with the use of the Services and the relevant applications by other Users.11.

As long as the name and address are accurate, delivery will proceed normally.Can I use an overseas delivery address? Delivery may not be available in all countries or regions. To confirm whether your location is within our delivery coverage, please contact customer support.Which logistics provider will handle my delivery? The most suitable provider will be automatically assigned based on your region. Selecting a specific courier is not supported.

By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.

Phishing Emails and Attachments Emails disguised as bills, delivery notices, or company updates may contain dangerous links or attachments designed to deploy malware. Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device.

Many pages on this website, including but not limited to our terms of service, product descriptions, and FAQs, have been translated using machine translation. We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version.

In accordance with the latest laws and regulatory requirements, we may require you to provide Proof of Address to verify that you are not residing in a jurisdiction where our services are restricted. For more details about restricted regions, please refer to the platform’s Terms of Service.

To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.

In the event of any discrepancy or inconsistency between the English version and translations of this P2P trading guide, the English version shall prevail. In the event of any dispute, our customer service decision is final and conclusive.

For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?

This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.

To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.

Please contact the customer service team if you have any questions. OKX is not responsible for technical, graphic, typographical or editorial errors or omissions. For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail.

If you've made the payment, you can raise a dispute.Can I download my P2P order history? Yes, you can download your P2P order history by visiting here and you’ll see your order list and download options. Note: P2P order history can be retrieved for up to one year or a maximum of 10,000 orders, whichever comes first.Can I request for P2P name change? Only Super Merchants and Diamond Merchants can request a name change for their P2P account.