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How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 29 May 20266Why hasn't my deposit been credited?
You may also solve your uncredited deposit issue via our self-service menu on the app, which you can navigate by selecting Menu (⋮⋮⋮) > Get help option under the More section at the User Center page > select Find missing deposit under the Quick tools section. Find missing deposit on the Get help page If none of the above applies to you, please contact our customer support by clicking the button below:Published on 1 Sept 2023Updated on 5 Jun 202614,078How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 29 May 202615How can I boost my OKX P2P ads completion rates?
Find the balance that brings in the right crowd. Embrace the standard of quality merchants: order cancellation rate = 0? Good feedback rating = 99%? Average release crypto time <120s? These factors define a high-quality merchant. Craft ads with higher rank: your ad is more than a promotion; it's a signal. Set attractive prices, maintain good P2P behavior, and watch your ad climb to prominence. We're always here for you: questions? Uncertainties? Contact us via the chatbot here.Published on 18 Apr 2024Updated on 29 May 202656How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on 20 Mar 2025Updated on 29 May 2026204Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on 15 Oct 2024Updated on 29 May 202634How do I discover new tokens?
Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity, provides a comprehensive overview of the latest tokens available for trading. Within the page, there are various sections to help you trade better: Hot crypto: within this section, you can discover the latest top tokens that most traders have actively traded in the last 24 hours. Top gainers: this section is where you can find potential profit opportunities.Published on 9 Aug 2024Updated on 29 May 202655How do I change the chart type?
On top of the more chart types and charting options, you can set up multi-screen displays and personalized alerts, so you never miss a critical market move. If you want to find out how you can enable multiple charts on screen, visit here.Published on 5 Nov 2024Updated on 29 May 202613How do I explore new tokens?
This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 29 May 2026Why hasn't my withdrawal arrived in the account?
In case your withdrawal request remains pending for more than an hour, you can contact our customer support team via OKX Help for assistance.Incorrect or missing tag The crypto that you want to withdraw might require you to fill in tags/notes (tag/memo/comment). You can find it on the deposit page of the corresponding platform. If you find a tag, enter the tag in the Tag/memo/comment field on our platform's withdrawal page.Published on 22 Aug 2023Updated on 29 May 202620,974Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on 16 Oct 2024Updated on 29 May 202658How do I find my deposit address and tag/memo/comment?
The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Published on 22 Aug 2023Updated on 29 May 202670,177What's OKX Drops?
As the supply of NFTs is limited, place your order as soon as it becomes available for purchase to avoid missing out.How do I participate in an ongoing OKX Drops event? Connect your wallet and follow the steps below to get started.Published on 30 Aug 2023Updated on 29 May 202676What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on 15 Oct 2024Updated on 29 May 2026244How do I check the status of my returned withdrawal?
If the video file is too large, upload it to a cloud drive and share the link (ensure access permissions are granted).Where can I find my withdrawal TXID? Log in to your account at okx.com, go to the Assets and select Withdraw. On this page, you can view your withdrawal history and find the TXID for the specific transaction. TXID can be found in your withdrawal historyPublished on 30 Oct 2023Updated on 29 May 2026299