All
FAQ
Announcements
Product documents
Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on 14 May 2026Updated on 5 Jun 20264How do I set up indicators on the chart?
Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on 30 Nov 2024Updated on 29 May 202615How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 29 May 202650How do I level up my trades with Mizar?
They can also set up rules such as taking profit, trailing, or more and manage their bots from external platforms such as TradingView. Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way.Published on 28 Mar 2024Updated on 29 May 20265How do I set up TP/SL with the Order line?
Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart. The order line, which is the dotted white line, will hover on the chart.Published on 21 Jun 2024Updated on 29 May 2026175How do I manually set up futures grid trading bot?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on 6 Jun 2024Updated on 2 Jun 2026103How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on 6 Jun 2024Updated on 29 May 2026209How do I migrate my email address or phone number to another account? (web)
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.Published on 22 Aug 2023Updated on 29 May 2026393How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 16 May 2024Updated on 29 May 202629Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the OEC chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on 22 Aug 2023Updated on 8 Jun 202620,982How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on 23 May 2024Updated on 29 May 202627,976How to withdraw, trade and stake WLD tokens on OKX wallet?
Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on 28 Jul 2023Updated on 29 May 2026103What do I need to do when I change my country of residence?
Before following Guide A or Guide B below: Open the OKX app and go to Menu Go to your Profile Tap Country/Region Guide A Follow on screen instructions and select Next to proceed to the selecting process of your country/region of residence Select your new country/region of residence from the available list and select Confirm You'll be redirected to a guide page and you have to complete the relevant tasks, if applicable You'll then be asked to verify your identity again.Published on 10 Apr 2025Updated on 4 Jun 2026647How do I make a deposit? (app)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn’t support deposits of certain networks, such as USDT on the BSC network. Please deposit only cryptos supported by OKX.Published on 22 Aug 2023Updated on 29 May 2026153,625How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on 13 Aug 2023Updated on 29 May 20268,125