At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures.

The processing time as shown on the withdrawal method selection for the app For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawal

To avoid any issue, please ensure you have filled your bank-related details correctly and include your reference ID where required. We also recommend using the 'Copy' button function to accurately copy the bank information from the deposit instructions before making your transfer. Use the Copy button for your deposit process For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawal

The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawal

The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawal

This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”

They then distribute this counterfeit URL to the mass audience via SMS, email, and various social media platforms with the intention of luring users into clicking on the link, through which the attackers defraud users of their bank account information, credit card details, passwords, and other personal data, ultimately gaining unauthorized access to users' assets. Phishing attacks can sometimes be very difficult to distinguish.

Open your OKX App > Explore > Copy Trading > Profile > Settings to check your profile details. Leading settings page14. What are the benefits of upgrading my lead trader level? You can refer to this article to learn more about the benefits of each lead trader level.15. How do I remove a copy trading user from my account? To remove a copy trader, the user must meet both of the following conditions: They have no open positions at the time of removal.

You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contacts

You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OK Assistant? To access OK Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.

Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?

If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?

For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note：For public funds, only the articles of association are required.Complete the following template to finish verification Sign

This article covers the key concepts you need to know.How does leverage work? Leverage allows you to open a position larger than your available funds. While this can multiply your returns when the market moves in your favour, it equally amplifies your losses when it moves against you. A common misconception is that leverage only increases your upside. In reality, the same multiplier applies to losses.

For more details, you can reach out to our OKX Assistant.3. Why is there no valuation after a token is delisted? Once a token is delisted, it can no longer be traded on the platform, so its valuation will not be displayed. If you hold a delisted token, your total asset valuation will decrease accordingly. These tokens will later be categorized under Untradable Assets.