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Understanding OKX's Security Fund
Understanding the OKX Security Fund As a digital asset exchange offering leveraged products, OKX is committed to maintaining a stable and fair trading environment. A key component of our risk architecture is our Security Fund. This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on 25 Mar 2026Updated on 24 Apr 20264What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on 15 Jan 2026Updated on 13 Feb 202654Common scam tactics
Avoid casually sharing personal information such as Social Security numbers, bank account details, or credit card information. Only provide this information to trusted entities or individuals. Don't easily trust tempting messages. Private transactions carry significant risks. Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices.Published on 28 Sept 2023Updated on 14 May 20262,694How do I secure my exchange account?
Go to the security settings page Once you sign in to your account, you can hover over the profile icon at the main menu. A dropdown menu will be displayed, and you can select Security settings to proceed. We provide a variety of security measures to protect your account. You can review the completed and pending security items under the Security option.3. Activate security features Our users can secure their funds by activating the various account security measures shown on the Security option.Published on 12 Jun 2024Updated on 22 May 20261,343How can I enhance my OKX app security?
Proceed to select API under the Tools section on the Menu page Check your active devices: head over to Profile and settings > Security > Device Management under Advanced security, and remove any unrecognized devices and reset your password. Once on the Profile page, select Payment to manage the payment methods Review your withdrawal address whitelist: head over to Assets > Withdraw > Select crypto > Address Book, and remove any unauthorized addresses.Published on 14 May 2026Updated on 20 May 2026How do I secure my account after detecting unusual activity?
Go to Menu > User center > at Profile, look for Connected accounts > Unlink any social account which is not linked by you.Use a secure device We strongly recommend performing all security-related actions on a trusted device that’s free of malware. If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 202633How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on 10 Jan 2025Updated on 12 Feb 202619,266What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on 24 Dec 2024Updated on 17 Nov 20251How do I protect my account from Trojan horse takeovers?
Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account. Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control.Published on 30 May 2025Updated on 5 Feb 202614Travel Rule FAQ
Select the channel that the transaction will be transferred to The same may be applied to incoming crypto transfers in regulated regions, where deposits without a Travel Rule message may be locked until you provide additional information on the person who initiated the crypto transfer.If you're making a withdrawal to another exchange:1. Under the Travel Rule, what's the additional information that I will need to provide while performing a withdrawal?Published on 20 Jul 2023Updated on 5 Feb 2026808What can help prevent P2P crypto scams and protect my assets?
How to prevent impersonators: Be aware that under no circumstances will OKX's customer service officials ever threaten to freeze your assets or ask you to release your crypto holdings. Ensure that all emails from us are sent under the official okx.com domain. Always install an anti-phishing code for all emails sent by us. An anti-phishing code allows you to identify better if emails are legitimately sent from us.Published on 2 Sept 2023Updated on 12 Feb 20261,463How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on 17 Jan 2025Updated on 15 Oct 20253Copy trading FAQ
Copy trading is a new social investment approach and an important portfolio management tool. Regular traders can copy trading strategies from lead traders and automatically execute them in real markets. When you copy a lead trader, you'll duplicate any trades they make and automatically open and close positions when they do.2. What countries or regions currently don't support copy trading?Published on 15 Sept 2023Updated on 20 Apr 2026686How do I activate my Pay?
Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 28 Jan 20261What's KYC: What to expect and why it matters?
Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on 24 Jun 2025Updated on 6 Apr 202663