All
FAQ
Announcements
Product documents
Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security.Published on 19 Apr 2024Updated on 29 May 202623Unseen City Shirts - Blue Moon - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4.Published on 25 Apr 2024Updated on 29 May 20262What's OKX Card?
You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.Published on 24 Mar 2026Updated on 29 May 2026113How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on 17 Aug 2023Updated on 29 May 20263,766How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 29 May 2026862How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on 29 Aug 2023Updated on 29 May 202616,471How do I deposit SGD with FAST, MEPS and International wire transfer?
To deposit SGD, log in to your online banking and make a transfer to your account with us using the provided transfer details. Start a transfer request using the transfer details that we provide on our app or website.How do I deposit SGD?On the web Log in to your account at my.okx.com.Published on 13 Mar 2025Updated on 29 May 2026How do I deposit USD with International Wire transfer as a Singapore user?
To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit as a Singapore user?On the web Log in to your account at my.okx.com.Published on 12 Mar 2025Updated on 29 May 20262How to fix Pay passkey error on Android devices
If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.Published on 8 Dec 2025Updated on 29 May 202647How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on 8 Dec 2025Updated on 29 May 20263,250Why is my OKX app not working?
Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on 16 Mar 2026Updated on 29 May 202618How do I secure my exchange account?
If third-party apps obtain the required permissions, they may even directly access data stored in your web browser, such as browsing history, bookmarks, and stored cookies. Once a malicious app is installed, scammers may gain direct access to your account without requiring you to log in again. Therefore, please make sure to download and install mobile apps only from official and trusted channels.3.Published on 12 Jun 2024Updated on 29 May 20261,349McLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on 18 Sept 2024Updated on 29 May 202613Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on 28 Sept 2023Updated on 29 May 20262,723Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on 19 Mar 2025Updated on 4 Jun 2026136