All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
In the example below, you are about to place a market order to buy BTC that is worth 100 USD. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 tgtCcy="quote_ccy" # this determines the unit of the sz parameter. 9 ) 10 print(result)10.4 How can I use the client order ID parameter clOrdId?Published on Sep 29, 2023Updated on Sep 10, 2025559How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on May 22, 2026462How does fast redemption work?
You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once. You receive 150 ETH, even though it exceeds the daily individual limit. 600 ETHHow can I use fast redemption? If fast redemption is available for an Onchain Earn product, simply redeem as usual to enjoy the feature.Published on May 8, 2025Updated on Mar 4, 2026188Satoshi test FAQ
Be aware of this timeframe to ensure timely completion.9. What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal? Once your address is verified via the Satoshi test, it remains verified for a period of six months.Published on May 28, 2024Updated on Oct 15, 202543X Drops Club United States
Rewards will then be automatically distributed to your funding accounts based on snapshot(s) taken of your portfolio on the relevant day before 00:00 UTC. 9. In the event that the Eligible Tokens in your funding and/or trading account(s) falls below the required asset threshold, you will cease to be eligible for the Rewards unless and until you reach the relevant asset threshold again and provided that all other eligibility requirements are met. 10.Published on Dec 5, 2025Updated on Mar 24, 2026How do I fix common issues with DEX trading wallet passkeys?
You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet. The old one will automatically become invalid. Make sure your registered email is active and able to receive emails.5.Published on Nov 4, 2025Updated on Nov 17, 20251A beginner's guide to identity verification
For more information, please see OKX's US Privacy Notice.9. Which types of documents can I use to verify my residential address for account identity verification? The following types of documents can be used to verify your address for identity verification: W-2 form 1099 form 1040 form Bank statement Tax form Pay stub Rental agreement Insurance contract Utility bills Certain government-issued letters Employer's certificate E-wallet statement10.Published on Oct 9, 2025Updated on Dec 30, 20255Pay FAQ
Learn more here.4. How do I make a payment on Pay? Here’s a simple guide for you to make a payment on OKX app: Go to Pay on the bottom navigation menu in Simple mode Select the green arrow button and select and Pay any contact option from the main menu Enter the amount you'd like to pay Select the recipient by their name, phone number or email address Review the transaction details and click the Pay button to proceed5. How do I receive payments on Pay?Published on Feb 11, 2026Updated on Mar 11, 2026Passkey FAQ
To fix this: Make sure your device is running iOS 18 or later Reinstall the Passwords app from the App Store if it's missing Once the app is installed, you can create a new passkey normally.4. Why does it say "No passkey found" during verification? This message usually means you're using a device that doesn't have a passkey saved. For example, if you originally created a passkey on an Android phone but are now using an iPhone, the system won't detect a stored passkey.Published on Mar 19, 2025Updated on May 25, 2026128Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on Feb 13, 20262How do I buy crypto with debit cards?
After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view purchases I've made? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on Sep 13, 2024Updated on Feb 19, 20267How do I deposit USD with U.S. Domestic wire transfer?
The Dart Bank is our trusted banking partner who processes U.S. domestic wire payments.9. Why am I making a payment to OKX Inc.? OKX Inc. is our official legal name.Published on Feb 5, 2025Updated on Feb 12, 202612Pay Passkey FAQ
Recommended: iOS 16+ and Android 9+. Android devices must be able to log into Google services.2. How do Pay Passkeys differ from exchange Passkeys? They're two completely independent Passkey systems. You may have an exchange Passkey for exchange logging in and trading, but a separate Pay Passkey must be created for their Pay account. The Pay Passkey is used solely for signing transactions in Pay mode.3. How does Pay Passkey synchronize across devices?Published on Feb 11, 2026Updated on Mar 11, 2026What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
Because of this, it’s normal for the estimated liquidation price to be higher or lower than the order price for additional positions.9. How does the profit reinvestment feature work? After you enable profit reinvestment, the bot’s profits are automatically reinvested as margin in the next cycle. These profits aren’t used to increase position size. Reinvested profits can’t be withdrawn unless the bot is stopped.10.Published on Apr 3, 2024Updated on Jan 28, 202681What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network 5.Published on Jan 21, 2025Updated on Apr 3, 2026