You cannot update the app through official channels. The app frequently requests unnecessary permissions (e.g., access to contacts, SMS).How do I obtain the official OKX Client? Visit the official website: manually enter the official website in your browser (beware of search engine ads). Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website.

If not, please stay alert and beware of potential scams.How to verify the official OKX website: To ensure the security of your account and assets, please make sure to access the OKX platform only through official channels. The only official domain of OKX is: www.okx.com Please remain vigilant and beware of fake websites and phishing links. Avoid accessing non-official channels to prevent potential asset loss.

If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.

This can make it easier for some users to mistake a faked email for an official message.

If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website. If they differ, there may be a risk.Browser no-plugin or incognito mode comparison Log in using a browser with no plugins or incognito/private mode and compare the address with the one shown in normal mode.

These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?

When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.

The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.

Therefore, for any email that you receive from OKX, please confirm that the email addresses are either noreply@mailer1.okx.com , noreply@mailer2.okx.com which are OKX official sending mailbox addresses, and there may be additional numbers after the email address. Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com.

Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

Common infection methods include: Phishing Websites Hackers may create fake websites that closely resemble official software or service pages. These often appear in search results or advertisements and prompt you to download malicious installers. Tampered Software Installers Some applications are repackaged to include hidden malware such as keyloggers or remote access tools. These are commonly distributed via unofficial platforms like torrent sites, public forums, or social media.

Here are some of the common communication tools: Website: scammers often create a fake website that impersonates legitimate entities, deceiving the users into providing personal information or engaging in financial transactions. WhatsApp: fraudulent groups will contact potential victims via WhatsApp, send false information, or conduct scam activities. Note: we don't have any official WhatsApp groups. Be cautious of scams pretending to be our official channels.

We can't retrieve your registered ID for you through the website if you forget it, so please ensure the information you submit is correct and that you keep a record of your ID details.

Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.

Once it's completed, there will be an announcement on the website that you can refer to. What's a mainnet migration? Many blockchain projects select an existing public blockchain to reside on while they are in incubation, such as issuing an ERC20 token with Ethereum smart contract. These projects will then migrate to their native mainnet when it's ready. Why do projects need to migrate?