Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History Provide screenshots or exported files of borrowed/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings

X Drops Club Terms and Conditions Last Updated: 4 December, 2025 1. X Drops Club is a rewards program offered by the OKX entity on which you are onboarded as a customer under the OKX Terms of Service ("OKX"). It is a rewards program through which customers can earn selected tokens ("Rewards") by holding digital asset tokens ("Eligible Tokens") with certain asset thresholds in their funding and/or...

This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.

Due to regulatory requirements, Outcomes is unavailable in certain countries and regions, including but not limited to: the United Kingdom, Singapore, Japan, Canada, Hong Kong, Iceland, and the U.S. states of Florida and Rhode Island. Please refer to platform announcements for the full restricted list. If you are in an unsupported region, you will be unable to see the Outcomes entry point or conduct trades.Why can't I see the Outcomes entry point?

Otherwise, you'll need to contact the receiving platform's customer support to request recovery.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit.

The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

We may request you to update or verify the following information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All your

Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.

For selling, proceeds are credited to your balance. Note: Apple Pay, Google Pay, debit/credit cards, and PayPal are not supported for trigger orders.Can I use trigger order on both web and app? Trigger orders are only available on the app. This feature isn't supported on the web.Placing a trigger orderHow do I place a trigger buy/sell order? Follow the steps below to place a trigger buy order. Go to Menu > select Buy or Sell under trade section.

At 16:00, the OKX index price = 85,312 USDT (above 85,000 USDT): Settlement result: Up wins Auto-credited to account (before fee deduction): 500 × 1.00 = 500.00 USDTHow does the platform handle disputed results? If there is a dispute over the settlement result, the platform will handle it through a review process. Triggering a review may delay settlement.

(applicable to certain cryptocurrencies) If any of the above information does not match, the deposit will be considered an unsupported deposit, and the crypto will not be credited automatically. Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support?

Distribution: Rewards will be automatically credited to the user’s funding account on a daily basis following reward calculations and the completion of OKX's risk control review.4. Platform Rules and General Terms Acceptance of Terms: By participating in this Campaign, users agree to these Terms and Conditions, Product terms and conditions (X Drops Club Terms and Conditions), as well as the OKX Terms of Service and Policy for the entity with which they onboarded as a customer.