All
FAQ
Announcements
Product documents
How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on May 29, 2026200How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026454OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Rewards will be distributed within 14 days after the promotion period activity ends. OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Aug 7, 2023Updated on May 29, 202657OKX customer review reward from Sourceforge terms and conditions
Rewards will be distributed within 14 days after the promotion period activity ends. OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Aug 7, 2023Updated on May 29, 202687How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.Published on Sep 4, 2024Updated on May 29, 202611How do I enable allowlist? (web)
After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on Aug 14, 2023Updated on May 29, 2026419How do I enable allowlist? (app)
When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on Aug 14, 2023Updated on May 29, 20261,945OKX Trading Rebate Card - Terms and Conditions
(Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on May 29, 2026383How do I withdraw USD with U.S. Domestic wire transfer?
How long does it take to process wire withdrawals? Withdrawal requests may take up to 3 business days to process. While processing, the transaction will display a "Pending" status. Please note that withdrawals are not processed on weekends or U.S. banking holidays.2. Why am I not able to see the "Withdraw USD" feature?Published on Feb 5, 2025Updated on May 29, 202611US USDG Deposit Match Campaign Terms and Conditions
Days will only count toward the total if the user’s AUM remains above the qualifying tier. AUM will be calculated based on the highest balance recorded in the user’s account for each day, determined by hourly checks throughout the 24-hour period. Example: A user maintains $1,000 USDG AUM for 45 days, drops to $800 USDG for 10 days, and then returns to $1,000 USDG. Only the 45 + subsequent days count.Published on Oct 10, 2025Updated on Nov 17, 202575% Deposit Match Campaign - Terms and Conditions
Days will only count toward the total if the user’s AUM remains above the applicable tier and threshold. AUM will be calculated based on the highest balance recorded in the user’s account for each day, determined by hourly checks throughout the 24-hour period. Example: A user maintains $1,000 AUM for 45 days, drops to $800 for 10 days, and then returns to $1,000. Only the 45+ subsequent days count.Published on Dec 1, 2025Updated on Dec 1, 20252How do I buy crypto and earn rewards?
Starting late: if you wait until February 17 to make your first buy, you won't have enough days left to finish the 5-day streak before the campaign ends on February 20. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC?Published on Dec 29, 2025Updated on May 29, 20263OKX Learn to Earn: BTC halving 2024 event rules
You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Dec 26, 2023Updated on May 29, 20264,136What is the New User Full Rebate Program?
Unless otherwise specified herein, the default activity validity period is 29 days from the time of the user's account registration. The campaign period only limits the window in which users must complete their First Qualifying Trade. It does not affect users' ability to claim the already-earned rewards. Once the campaign period expires, users who have not yet completed their First Qualifying Tradewill no longer be able to earn rewards under this Program.4.Published on Mar 16, 2026Updated on May 29, 20264