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How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Apr 30, 20261How do I set up indicators on the chart?
Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis.Published on Nov 30, 2024Updated on May 29, 202615How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on May 29, 20266,114How do I create passkeys? (app)
Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on Jun 5, 202613,401How do I create passkeys? (web)
To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyPublished on Jan 19, 2025Updated on May 29, 20262What's OKX Security Assistant?
It’s recommended to handle issues in the following order (from easy to hard): Retry with administrator privileges Restart the system, then make an attempt again; to release locks or reduce resistance Clean based on the risk target type If the alert involves system services, scheduled tasks, or startup items, don’t just delete files—remove them from the corresponding configuration entries first.Published on Jan 15, 2026Updated on May 29, 202668How can I enhance my OKX app security?
Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources. Check if "accessibility permissions" have been granted to unknown apps and disable them. Perform a full system scan: If issues persist: Install and run a trusted antivirus software scan. Delete any detected malicious apps and associated files.Published on May 14, 2026Updated on May 29, 2026Crypto available for withdrawal FAQ
Note: this function is unavailable in certain regions.Can the hold be removed early? The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team. If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.Will this happen every time I deposit and buy crypto? The hold is not applied to every transaction.Published on Jan 25, 2024Updated on May 29, 20263,695What's KYC: What to expect and why it matters?
Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on May 29, 202666Outcomes User Guide
All intellectual property rights in the "FIFA World Cup" and related event names, marks, logos, and designs are owned by FIFA. Participation in this promotion constitutes the participant's acknowledgment that they have read and agreed to this disclaimer.What is Outcomes? Outcomes lets you predict the results of real-world events.Published on Jun 2, 2026Updated on Jun 4, 20261How do I safeguard my Web3 wallet from fraudsters?
Understand the project background: ensure you have a clear understanding of the project background and contact official customer support for confirmation if encountering unfamiliar activities. Adopt safer Web3 practices: avoid unfamiliar links and refrain from authorizing Web3 wallets to unknown third-party applications. Conduct cautionary measures: exercise caution with unfamiliar links or airdrops in your Web3 wallet. Regularly check and promptly revoke authorizations for unfamiliar sites.Published on Dec 13, 2023Updated on May 29, 20261,037How do I secure my account after detecting unusual activity?
Here’s how to manage them: Open the OKX App > Navigate to the Exchange section on the homepage and select the Menu icon Select P2P Trading Go to Profile on the homepage Select Profile on the P2P trading page Select Payment Under Payment Methods, you’ll see all your linked options To make changes, tap Edit, update the information, and save To remove a method, tap Delete, then Confirm to complete the actionVerified AddressOn the web Log in at www.okx.com Select Assets from the top menu Select WithdrawPublished on Mar 21, 2025Updated on May 29, 202634How can I change my phone number?
You can learn more about how it works here. Note: You're not allowed to perform withdrawals within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.Published on Sep 7, 2023Updated on Jun 3, 2026How to fix passkey error 50162 on Android devices
Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services. Locate Google Play services in your phone's application list Select the kebab menu icon and select Uninstall updates. Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page.Published on Dec 8, 2025Updated on May 29, 20263,252How do I buy crypto with debit cards?
We'll cancel this pending deposit in about an hour and remove the card from your account if you have not verified within this time. If you leave our app or website during the verification, you can continue the verification process from Buy Crypto. While transactions are available for 1 hour, banks need more time to cancel the pending deposit. It may take up to 14 days to remove from your statement.4. Why am I receiving an error when adding a card?Published on Sep 13, 2024Updated on Jun 3, 20267