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How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263OKX contract voucher and usage rules
The validity period of trial vouchers may vary by campaign.Published on Aug 15, 2023Updated on May 29, 2026638How do I level up my trades with Mizar?
Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up. After the first month, you'll receive a $1,000 free volume to trade.2. Do I need to deposit funds on Mizar to trade? No. Mizar is non custodial. That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3.Published on Mar 28, 2024Updated on May 29, 20265World Cup VIP Exclusive Gift Set FAQ
Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: Gift sets will be shipped within 1 month after the event ends on March 31, 2026.Published on Dec 19, 2025Updated on Jun 4, 2026321What's demo trading and how do I use it?
If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Oct 1, 2025Updated on May 29, 20263What's demo trading and how do I use it?
Tap Exit next to Demo Trading to return to live trading.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on Dec 12, 2023Updated on May 29, 20261,011How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on May 29, 2026562Why is my deposit/withdrawal suspended?
Once the mainnet goes live, holders of the ERC20 token can be exchanged for the mainnet token in a 1:1 ratio. Why is token swap needed? Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on May 29, 20261,049Trading Signal Bot FAQs
Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading. Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered. The signalToken field for your alerts should also align with the signalToken suggested to you in the signal configuration view.Published on Oct 9, 2023Updated on May 29, 2026137How do I register for an OKX account?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.Published on Sep 6, 2024Updated on May 29, 202644A beginner's guide to identity verification
I no longer live at the residential address on my document ID. Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address. You may need to provide an additional proof of address document to verify your new address.6. Why do you need my residential address? We're required to ask for your residential address in order to verify your identity for our regulatory compliance program.Published on Oct 9, 2025Updated on May 29, 20265What's KYC: What to expect and why it matters?
., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2. Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on May 29, 202666How do I trade with OKX on TradingView?
If you don’t see OKX listed on the trading panel, select More (three dots button) to view more brokers Select OKX as your broker Choose a live or demo environment for trading, then select Connect Select your environment mode before connect Sign up / Log in to authorise TradingView Note: if you have an OKX account, sign in directly. Otherwise, sign up first. Make sure you have crypto assets in your OKX trading account for trade or deposit If yes, head to the Trade section for trading directly.Published on Jul 29, 2025Updated on Jun 4, 202666How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on May 29, 202627,976How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals. Example: If you started a bot with 100 USDT, and the current bot equity is 200 USDT, your Total PnL = 200 - 100 = 100 USDT. This figure includes: Realized profits from completed trades Trading fees Unrealized PnL from open positions Any applicable Earn interest (if enabled)How's the field "Grid Profits" calculated?Published on Jun 20, 2025Updated on May 29, 202658