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How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on May 29, 2026325ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on May 29, 20261Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 20262,024How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612How do I deposit USD with U.S. Domestic wire transfer?
You can review your deposit history on the cash deposit page under All deposits. Web: Find your deposit history under All deposits App: Select Portfolio after opening your App8. Who is The Dart Bank? The Dart Bank is our trusted banking partner who processes U.S. domestic wire payments.9. Why am I making a payment to OKX Inc.? OKX Inc. is our official legal name.Published on Feb 5, 2025Updated on May 29, 202612Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
of all customer account balance) According to above constraints, we create a trace table, to commit and verify the total balances and non-negativity through sampling inspections.Published on May 10, 2023Updated on Sep 8, 2025182How do I unlock my deposit when the Travel Rule additional verification is required?
Select your deposit source to verify and unlock your deposit You can unlock your deposit depending on where it originated: Select where your deposit is from to verify the deposit3. a) Select Exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox Fill in all the necessaryPublished on Aug 23, 2024Updated on May 29, 20265How to transfer crypto from Coinbase to OKX?
Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.” No derivative works or other uses of this article are permitted.Published on Jun 19, 2025Updated on May 29, 20267Address type upgrade FAQ
Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?Published on Aug 26, 2025Updated on Jun 5, 2026859How do I create passkeys? (web)
Select Rename to rename your passkey Note: changing the passkey name will only affect the OKX passkey management page.Published on Jan 19, 2025Updated on May 29, 20262World Cup VIP Exclusive Gift Set FAQ
All rights reserved.Published on Dec 19, 2025Updated on Jun 4, 2026321What onboarding information is required for a Trust?
Provide identifying information Provide identifying information for the Trust, such as your institution’s legal full name, and registration address, registration number, date of incorporation, principal place of business (if different from the registered address), amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on May 29, 2026121Travel Rule FAQ
If I deposit money from another exchange (such as Upbit) to OKX and encounter Travel Rule verification failure due to a name mismatch, what should I do? You can verify whether the information provided by the sender before depositing matches your identity verification details on OKX. Occasionally, errors occur due to incorrect name entries, resulting in verification issues.Published on Jul 20, 2023Updated on May 29, 2026815What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on May 29, 202664How do I make a deposit? (web)
Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform. If you find yourself required to enter the verified name of your OKX account, you may find it in Profile > Verification.Published on Aug 13, 2023Updated on May 29, 20268,112