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Apple Pay – Additional Terms
Service Relationship Apple Pay is provided by Apple Inc. (“Apple”). Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for...Published on Aug 8, 2025Updated on May 8, 202610Google Pay – Additional Terms
Service Relationship Google Pay is a service of Google LLC (“Google”). Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where...Published on Aug 8, 2025Updated on Oct 3, 202513How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Aug 23, 2024Updated on Dec 4, 20255Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on Dec 19, 2023Updated on Apr 24, 2026985What are sanctions?
Should you have additional questions or concerns regarding the sanctions program in your jurisdiction, you can find additional information with your local regulatory authority. We have provided some examples below:United States Sanctions Programs and Country information with the U.S. Department of the Treasury United Nations Security Council Consolidated List of Sanctions adopted by member statesPublished on Sep 1, 2024Updated on Nov 17, 20253Unified USD Orderbook FAQ
Currently, in addition to fiat USD, the Unified USD Orderbook supports: USDC USDG Additional stablecoins pegged 1:1 to USD may be added in the future.2. How do I choose which fiat or stablecoin to use when placing a trade in the Unified USD Orderbook? When placing an order, you can choose your preferred fiat or stablecoin for: “Trade with”: Specify the fiat/stablecoin to use for trading. “Receive”: Specify the fiat/stablecoin to receive upon completing the trade.3.Published on Jul 4, 2025Updated on Mar 4, 20264Travel Rule FAQ
Additional supplementary information may also be required. Select the channel that the transaction will be transferred to The same may be applied to incoming crypto transfers in regulated regions, where deposits without a Travel Rule message may be locked until you provide additional information on the person who initiated the crypto transfer.If you're making a withdrawal to another exchange:1.Published on Jul 20, 2023Updated on Feb 5, 2026808How do I deposit USD with U.S. Domestic wire transfer?
While we don't charge a fee for USD deposits via domestic wire transfer, your bank may charge additional transfer fees. Ensure that the amount you transfer is within the minimum and remaining limits. Please note amounts which are lower than the minimum or higher than the maximum will be returned, incurring additional fees from your bank.FAQ1. Why am I not able to see the "Deposit USD" feature?Published on Feb 5, 2025Updated on Feb 12, 202612How do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on Jul 10, 202537How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Select Yes under the Additional info part on the Basic company info page Select Take questionnaire. This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 202580How do I withdraw USD with U.S. Domestic wire transfer?
Please note your bank may charge additional fees to receive a domestic wire transfer. You can complete a USD withdrawal from your OKX account to your bank account. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states.How do I make a USD withdrawal via domestic wire transfer?Published on Feb 5, 2025Updated on Dec 3, 202510Introducing USD deposits and withdrawals
Additional fees for domestic wire transfer may be charged by your bank. Any withdrawal fees won't be refunded. If a withdrawal is returned to us, there may be additional fees charged by your bank.USD deposit and withdrawal limits Limits help protect your account and allow us to comply with regulations we're subject to. When processing a deposit or withdrawal, minimum and maximum transaction limits apply to individual payment channels. Currency Channel Minimum Max. Cumulative Deposit Max.Published on Feb 14, 2025Updated on Mar 3, 202613Why is my account restricted and what should I do?
Our team will notify you with next steps/instructions if additional information is needed. We remain committed to prioritizing security and compliance. If you have any questions regarding risk control measures or account restrictions, please refer to the platform's Terms of Service for further details.How do I complete the account review process? If your account is temporarily restricted, we'll contact you to request additional information.Published on Feb 27, 2026Updated on May 22, 2026736ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on Nov 17, 20251What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
For example, you can set up the bot to buy an additional contract if the price drops 2% from your entry position, and another contract if the price drops an additional 4%. Here's how it works:The bot initially buys one BTC contract at $25,000. If the price of BTC drops 2% to $24,500, the bot will automatically buy another contract at this lower price point, bringing the average entry price of the two contracts to $24,750.Published on Apr 3, 2024Updated on Jan 28, 202681