You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contacts

When buying crypto, buyers must complete payment using the payment method provided by the seller on the order page. After completed the payment, the buyer should select Payment Completed, after which the seller will release the crypto. If a buyer selected Payment Completed without actually completing the payment, the following measures will apply.1. Selected Payment Completed without making payment Seller is a regular user The seller has the right to request cancellation of the order.

Customize price alerts by selecting the assets you want to track.

By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.

Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help

to select the alert of your preference or the Create alerts option In the designated field, input your custom message.

Knowing how to add your payment method will smoothen your P2P trading process. Learn how you can add your payment method below.

Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.

SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").

Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.

If your order as a taker buyer was canceled due to a payment timeout, reordering is straightforward. Here's how you can reorder quickly and securely, ensuring a smooth trading experience on our platform. For Taker buyer: select the Need Help? option on the order details page Proceed to select Need Help For Maker buyer: the new reorder flow isn't available. You can submit a dispute via the Raise a dispute button on the order details page to get customer support help.

As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirements

With the upgrade, lead traders can use limit orders and custom amounts to close positions, eliminating the restrictions found in the old system version.Futures lead tradersHow do I open a futures lead trade position? Once you've become a futures lead trader, you'll need to select contracts for leading trades. Each position you open with these contracts opens a lead trade that copy traders can replicate.

SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.

Note: When receiving payment, always check your platform-bound payment method to confirm receipt before releasing crypto. Don't rely on SMS notifications or buyer-provided payment screenshots, as these can be faked. Since this is an urgent issue, it’s recommended to submit a dispute or share your feedback with customer service agents while negotiating with the buyer. For delayed payments, such as large transfers, don't release crypto until the funds are confirmed in your account.